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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay not processing buyer payments

It's been a week now and I'm still unable to pay for anything!! When I checkout I get the message "Your payment didn't go through. Please check the card info and billing address or select a different payment option." The same card worked fine 3 days ...

Keep getting a denied on server message after trying to escalate a non received case.

Ordered Dec 31, claims to have shipped on the 9th was later told he'd have it out by the 21st opened up a case on the 31st, 5 was the earliest to escalate and I have gotten this message for a day now Access DeniedYou don't have permission to access "...

Not getting Notifications on offers from buyers communication correct notificationon account and IOS

Hello, I am not getting notifications of offers from buyers my communication notices are set up correctly on Ebay account and on my app I keep losing money weekly!!!! I already contacted Ebay once and all they did was check to see if my communication...

Resolved! Cannot log in as a Seller on Ebay.com.au

Ebay has always stuggled with signing in across regions, but Ive just noticed I cannot sign in when prompted on the Seller (Sell an Item) page at all now!? Password and Name are fine, can log in on ebay.com.au and buy things no issues, but once I try...

Trying to contact live person for buyer who is trying to scam me

I am trying to contact live customer service help for buyer trying to scam me please help

eBay messages not loading...

Anyone else not able to get their messages? This is what I get:Zero messages - no inbox - no sent - nada.

Screenshot_2021-02-04 My eBay Messages.png

can't access my messages

From last few minutes i realized i can't access ebay messages from the site itself.

Messages Error.

Cant ready my messages or send. When i click on a buyer to send a message it sends to someone else!! My customers must think I've gone mad! I need to send personalised items and cant do anything until the issue has been sorted.

Can't access any emails!!

Unable to access my emails of any kind is anyone having the same issue?

Can't access emails !!

Unable to access my emails of any kind is anyone having the same issue?

eBay store cannot return to the old version

eBay store cannot return to the old versionIs it a system bug, or the old version is not allowed

Are coins and paper money allowed or not?

Around the middle of January I received this message:"Sellers that are already activated on managed payments (which I am) may create listings in the Coins & Paper Money categories beginning January 25." But guess what? When I create a listing for som...

Resolved! Site Can't Be Reached - Store Categories and Store Search

Hi, I'm seeing this is happening to other sellers. My Ebay Store works fine, but when you click a store category or try searching the store, the webpage opens to the below error. This same problem occurs across Google Chrome, Internet Explorer and Sa...

paybright

has anyone made a purchase using paybright recently?did it work?i wanted to bid on an item only if paybright works, i have read some posts here from 2019 that ebay was declining paybright temporary cards, i want to know if the issue has been resolved

It looks like there's a problem with this listing. Sorry, something went wrong. Please wait a moment

I have been getting this error message: "It looks like there's a problem with this listing. Sorry, something went wrong. Please wait a moment and try again," while trying to list more Vinyl Records today. What is going on??! I have never had this pro...