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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller Hub Not Loading

Is anyone elese having problems with Seller Hub not loading? I get a blank page when trying to loaf Seller Hub. I get this blank page in both Edge and in Firefox. It has been this way all day.

WHY CANT I SEE MY ACTIVE OR SOLD ITEMS TO SHIP NOW??

I CANT SEE MY SHIPPED SOLD OR ACTIVE ITEMS SUDDENLY ON THE APP OR ON THE COMPUTER. CANT SHIP ANYTHING! HELP!!!

No orders available to ship!

This evening all of my pending order disappeared, and on the selling page it says "unavailable" where it usually displays the orders that are ready to ship. ebay's system status shows "all green". Anyone else having this problem?

Unable to View Most Recent Transactions

Has anyone else been receiving this for items that were just purchased or items that have more than one item available? eBay really needs to fix this issue as it’s made me lose out on additional sales from the same seller!

No messages

No messages are coming thru to my email and on the app. No notifications of sales, payments etc.

I can't list items (IT'S NOT YOU, IT'S US error message).

Anyone else getting this? I just want to make sure it's nothing on my end.I'm able to purchase items, but I can't list anything. As soon as I click 'Get Started' after typing the title, I get this (see pic).

When Sending Invoices, eBay Changes Our Default PayPal Email To One We Haven't Used In 10 Years

Upwards of 95% of our products (surplus military tires) are shipped via LTL freight, so we manually send our customers an updated invoice for those items once we've calculated the shipping costs. After the migration to Managed Payments at the end of ...

My HTML formatting was destroyed by re-listing with no editing of my code.

I got no response in the Tools discussion board so I’m trying again here which may be more appropriate. I now have two incidents with the same results. An auction expired with no sale so I opened the inactive listing and changed from auction to buy-i...

Vehicle Compatibility Not Working When Revising

Hi the compatibility feature on ebay motors is not working when revising a listing. It is working when making a listing today. It was not working for a week or so. Anywho this has happened in the past and it always gets fixed by the ebay team. Just l...

eBay gift card issue

Please how do I know the time and date my eBay card was used, I have the receipt and the card here with me

Losing Item Descriptions When Listing through Mobile

Within the last few days I am having item descriptions deleted. Let me explain. So I start with listing my item on the desktop. I add all the required item specifics (for instance, on clothing. The size, the color, short sleeve, etc.) Then I will tak...

Any computer geeks out there?

When i print shipping labels from my Brother printer the rectangular shape of the borders of the label come out crooked - see image. I've changed the toner. I've changed the drum. I still get the same problem. Besides buying a new printer, any ideas?

Still having trouble signing in the community

I am still having multiple issues trying to log in on the community. I can see my name in the upper left corner Hi ____, but I'm not signed in. I click on sign in...nothing. I searched my history and clicked on a post from weeks ago...nothing. I thum...

We've Streamlined this page to optimize your experience....Ummm, NO!

So I have a store with 23,000 items listed. Each day, I go in and end items that haven't done well so they don't get relisted and change prices. I also "list around" other items so that similar items can stay together. I went in to add something and ...

store categories gone with any format

Hello, no matter what template I use it says my categories should be on the top banner or left side nothing. I have tried it all and no matter what the categories just don’t show up.