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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

TECH PROBLEMS WITH ONLY ONE SELLER

I've been purchasing small items from one particular e bay seller for years . Previously they never charged shipping and just mailed in a regular envelope without tracking . I never had any issues with not getting my orders . However recently this se...

returns.ebay.com does not respond at all -- times out

This is a current problem. Sorry but I have no other way to report this issue.

Payouts aren’t being sent

Hey all I had made a couple of sales last week and the buyers did indeed pay, but I still haven’t received a payout yet.

Royal mail postage showing up the wrong price when listing

Hi has anyone else had the problem when listing the royal mail postage price show's up the wrong price it's been like this all morning and afternoon

Not able to access dropbox

I have been selling on eBay for almost 10 years and have always used Dropbox to store my photos--Suddenly when describing an item on ebay and it asks to "add photos" and I click it -NOTHING HAPPENS---Yet when I contact a buyer on ebay and it asks for...

Can't add a Tracking Number

As seller I Can't add a Tracking Number. When I try, a sign appears that says "Something went wrong. Please retry." When repeating the operation it says "Bad request". What I can do? I need help asap. Thanks

Drop box photos doesn't appear on my ebay account

I have been using dropbox for many years--Suddenly when I hit "add photos" in my description--NOTHING HAPPENS--yet when I hit "photos" when trying to contact a buyer it works fine----I have been trying to figure this out for days--Can someone help me...

Payment

Hi it won't let me do a direct debit payment has been like it for a couple of days now why

Ebay Payouts to Bank Accounts

Does anyone know if there is new trouble with the ebay payouts to bank accounts? There are items that I sold on Friday and over the weekend that I would have typically already received a notice of payout to bank account from ebay by this time on Tues...

Resolved! Unable to display all the results found

I noticed that when you search for a particular search term, it will report '999 result for my search term'. However, there will only be a subset of the results displayed. e.g. So in my example,I searched for 'razor blade'Ebay reported '37,803 result...

Pay pal withholding sellers payment and ebay accusing the buyer of not paying

In a recent transaction. I purchased a pick up item. I paid via PayPal . I picked up the item and weeks later the seller emailed me to state he did not get his payment. Pay pal had held the payment and filed an unpaid claim against me . So here i pai...

eBay International Standard Delivery orders not on USPS SCAN forms.

I just noticed this today, but I can see it happened last week too. I went to the post office with 14 packages, and when the clerk looked at the SCAN form, she pointed out that it only said 13. I immediately assumed it must have been the one eBay Int...

Technical Problem Calculating / Est. Delivery Date (Handling 1 B Day + USPS First Class=30 Days)

Hello,This is insane!!!First of all, I'm having a problem with estimated delivery time calculation, which is happening to all my listings and eBay is setting estimated delivery time up to a 30 days. Instead of 4-5 business day delivery estimation.It'...

unable to post a listing

when i try to post a listing ebay is telling me that my paypal email is incorrrect. Nothing has changed on my paypal account and my email is not changed. I tried clearing cookies and have even relisted to no avail. I have recently changed browsers fr...

EBAY bidding bug prevents bidding.

When I try to bid, ebay gives me a box to identify myself by getting a call back number, When I receive phone call, ebay asks me to key in a single digit number on my cellphone (to receive a pin number). I enter this single digit number and my cellph...