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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Wack-a-doo Updates

I have been selling for 24 years, and the app has so many issues I can’t even list them all. I don’t know if I need to update or if it IS the update causing me difficulties but there are ALL kinds of technical issues.You guys need to do your own QA I...

Offers are not getting through to buyer and waiting for payments buyers are not showing up in tab

Offers are not getting through to buyer and waiting for payments buyers are not showing up in tabhave been having alot of trouble with waiting for payments to show up right not I had a customer make me an offer and I accepted that was almost an hour ...

Resolved! Unable create a sale event with multiple discount levels

When creating a new sale event, we always had the option of setting up multiple levels of percent off savings (as long as the lowest percent off you chose was 10% or more) however that option is gone as of this morning. I hope this is just a temporar...

return received item not ordered

cannot contact seller champion batteries 2016. lo ph# or address.re order 17-12228-08516. not only shipped but sent TWO and charged for two. tried to get return info BUT no contact from them nor any info re there ph# and shipping address. have no inf...

Pictures not attaching to messages

Pictures are not attaching to messages. The message w/ pictures will go through with-out any problems, but when you check the "sent" version the attachments are not there. Customer had also stated that they are not receiving them.

Add Item Specifics Not Working

This is what I get on the desktop when trying to add Recommended Item Specifics. The listings I'm trying to clear from my list are new (yesterday and today) and I have no variations in any of my listings. I've cleared my cache (Chrome) but am still g...

Payout not working???

Been trying to withdraw my funds for over 24 hours and keep getting this? "We ran into a problem. Please try again" What the hell man??

Message Text Box

The message text box seems quite amateurish. It does not auto-return at the end of the line at a space but breaks up words going into the next line. Then one has to fix that and it breaks up words all down the rest of the text. If you insert a return...

Cannot publish to ebay after making a listing

To inform you that I am a new seller on the ebay system. After I registered and took time after 2 weeks, I found that my sales listing post to be published was not successful.2. Ask ebay to help approve the linked ebay account to payoner

Purchase not showing in history

I paid for an item but it doesn't appear in the history but I was charged to my card, please help me

I’ve been unable to post any item due to an identity error

Which the error states ‘It appears that you haven't provided the required information to confirm your identity or financial data.Until we receive that information, your listing and communication activity have been restricted to ensure a safe trading ...

Ebay UK search is defaulting to USA settings

Tried to do my usual daily searches and EBay.uk site keeps running searches as if I live in USA. I know how to use EBay so don't blame the user, something is wrong with the Ebay software/tech.

listing not showing up

I have tried to make a listing 2 times now, but it is not showing up. Just vintage dinner plates.Anyone else?

Any Plans to Fix It?!

Hey eBay,Been a seller for 15 years. As is quite clear from the daily posting of issues here that the 'updates' or whatever you are doing have literally broken the site. I continue to try to have faith that you guys are behind the scenes, working lik...

Item Specifics

Here we go again. We are currently unable to search items with ease and just tonite add items specifics to my listings. I'm tired of trying to add specific items just to have it reappear that I did not. Good job Ebay. I will as usual just stop listin...