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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Adding Payment Method is not working
You can enter all payment details, then when you submit, nothing happens. This has been ongoing for a week now, unresolved.
Send offer to buyer feature not working correctly
Every time I try to send an offer to a buyer, I enter the amount as in $13 when I hit review offer it goes to the next page and the amount changes zero as in photo and it will not send an offer
Can't get into business policies now for over 24 hrs.
Been trying to access my business policies since 1/12. Receive the following messages: Our server is down OR it's us not you. Status board says everything is functioning
Printing 4x6 format problem on ebay.ca (PC)
When I create a shipping label (with a pc) and set it as 4x6 format, the pdf always comes out 8.5x11 with the 4x6 format on it. Impossible to print the label with a 4x6 printer. The only way it can works now is buying the label directly with the ebay...
Cannot complete account information
On the page that asks for street address and phone number after entering the information and tap continue, nothing happens.
Resolved! Traffic Performance
Traffic Performance is not calculating correctly. Started yesterday and is still happening. Anyone else having this issue?
Store Search Bar Disappeared for Some Ebay Stores?
I use Windows 10 with Firefox or MicroSoft Edge, and I'm finding that SOME eBay stores are missing a search bar when either I click on "view seller's other items" or "Visit eBay Store." The store will have hundreds of items but no search bar to look ...
Phone number
My account phone number is correct.I can receive text from Ebay but when i have them call me I receive an email stating they cannot call.
Accepted Offer Not Showing As "Awaiting Payment"
This is an odd issue. Repeat customer finds two items they like. They send 2 offers. I accept. This happened a couple (or more) hours ago.She send me a message for an invoice and went to the "Overview" page, it said awaiting payment for 1 item. Sure ...
picture won't upload
Today at 5:50 MST my ebay pictures didn't upload to the ad
Keeps showing the error when I click "Relist" button
Relist button results in an error on both mobile and desktop in Safari and Chrome. It seems like a technical error. My listing got canceled due to the buyer being a scammer. Therefore, I need to relist but the button doesn't work.
Traffic Page Not Changing
I am unsure if this is a glitch or what is happening. My traffic page has shown the same page views since this morning. With 2300 items and normally selling 5-10 items a day, it seems very suspect that I have had zero traffic for 8 hours. Is there so...
Constantly have to log back in, Ebay ignores "trusted device"
Recently, maybe since about 2 months ago, I am constantly forced to log back in sometimes twice/day, sometimes every couple of days. I always "tell" the system to "trust my device." What has changed? Is there anything I can do about it? I have been a...
Ebay think that i am a bot
Hi, i use daily product research, but now i see only this page Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving throug...
Search is just bad... (Feb 2023)
In June 2022 I made a post about how search was bad. In that case I was concerned with search results not being related to my actual search. In that case I was completely wrong and search was actually functioning normally. I am now concerned with the...
