Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can’t access my drafts

Hi, can someone please help?I listed a scheduled item, then I used this as a template to create around 10 drafts - using the “sell similar” function. I then created a draft identical to the scheduled item and deleted the scheduled item and waited for...

Where Did Handling Fee/Upcharge for Alaska & Hawaii Shipping Go??

I ship all my items Free FedEx ground. If someone made a purchase that was shipping to Alaska or Hawaii, I had a handling fee added to the shipping cost for ground shipments since they can't ship ground. They have to ship 2nd day air. This helps cove...

Ebay Lists and Feed Photos Not Showing Up 1'12'21

Sometime this a.m. feed photos for saved sellers and searches as well as Watch and other list photos were only showing up on page at about 20%. This was with using three different browsers, signed in with two different ebay accounts.

cannot see ANY item descriptions: "vi.vipr.ebaydesc.com refused to connect" error

This has gone on for a few days now-- cannot see any desriptions using desktop Windows 10 with Chrome. I googled and saw similar posts from 2018. What causes this? Thanks

can not copy draft listings

When copying a draft, it comes up something went wrong. I have to refresh the page to get the copy of the draft.

Ebay

Why when I look at a item, I can't go back to the page item was on to look at other items on that page?? Thank you

Ebay is reposting old sold listing with current dates sold

Ebay sent out a recent memo to me and possible other sellers that there is an issue with old sold listing showing up with current dates as far as 10-12 months ago. I have been one of those victims of Ebay. Many of my sold postings have been showing u...

URL:Mal warning popping up on eBay

A URL:Mal warning from Avast pops up everytime I visit eBay. eBay is the only site this is happening on. It happens in multiple browsers. Is this an issue with eBay? There seems to be no way to resolve it on my end.

Shopping cart does not add order to bulk printing when total requested!!!!

I am so sick of this not working eBay!!!!Complaining for months now through shipping label ratings.When a customer requests a total in the shopping cart,the server can not add the order to your bulk print shipping!!!FIX THIS PLEASE!!!! IT IS IMPORTAN...

Ebay App (iphone) not posting listings

Tried posting listings on Ebay App from iPhone. Went to submit and didn’t post with no error. Tried numerous times. Then tried under a browser and worked fine

"Sell Similar" button missing

Yes, that's exactly what I'm talking about - the link " Have one to sell? Sell now " if I want to sell a similar item. BUT somehow it simply DOESN'T appear, just missing. I thought if is a matter of cookies or something, but once I tried on a few bra...

Unwarranted Insertion Fees

Whether on mobile or desktop, I’m getting insertion fees on random items whenever I try to list. I have plenty of free listings for the month left, and the listings are not in categories that automatically charge listing fees. It seems like a bug, be...

Post in the wrong category

E-Bay has completely lost control in the category of "Bottles"!The Pre-1900 Antique Bottles category has been flooded and I mean flooded recently with Modern Day Post- 2020 liquor bottles from Great Britain! These bottles usually sell for 1-5 dollars...

Ebay word suggestions in the search bar - turning it off

How do I turn off word suggestions in the search bar? Or how can I at least clear the suggestions? It pulls up items I have purchased or searched for before and it is just a pain. I tried deleting search history and that did not fix it. Thank you!