eBay Help
purplemare2
Adventurer
Community Member since ‎11-16-2018
‎06-07-2024

User Statistics

  • 10 Posts
  • 1 Solutions
  • 4 Helpful Votes Given
  • 2 Helpful Votes Received

User Activity

How do I send a combined invoice for international sales?

06-07-2024
I get a message that invoices are not allowed for international sales. I need to create a combined invoice for several purchases to save the buyer money. Thank you.

I send a partial refund and eBay sends a small refund also. What is eBay’s refund for?

09-27-2023
I send a partial refund for combined shipping. I see that EBay sends a small refund also. What is eBay’s refund for?

Cancelled shipping label because buyer purchased more.Created new but can’t correct tracking number

04-21-2023
Purchased shipping label but then same customer bought more items. Cancelled original label and created a new one. Now cannot change first label tracking number to second label tracking number. Have read eBay information for shipping/tracking but fou...

Can I choose global shipping instead of the new international shipping or did global shipping stop?

10-20-2022
I created a new listing yesterday for a specific international buyer. My listings have had global shipping in the past, but this new listing defaulted to the new international shipping which means she’ll have to pay additional fees/customs? when it a...

Feedback difficulties

07-20-2021
On two of my sold and shipped items while trying to leave feedback, I get the message, “We ran into a problem saving your feedback. Please close the page and try again.” I have tried several times over two-three days but get the same message. Do you ...
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