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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

exclude a contry

howe can i exclude unidet kingdom. from a search

Saved searches not working. No notifications for saved searches

I have not received notifications for about a week except for only one saved search item. Just yesterday and again today items were sold and I received no notifications on them ever being listed. I checked my search alerts and settings and they're al...

SHIPPING LABELS

When is the shipping labels issue going to be resolved? All my labels are printing in Portrait instead of Landscape like they used to be. Contacted eBay and they advised it was an issue on their end and NOT my printer. There is no option to change th...

Ebay messages very slow!!!

Hello guys! Is anyone experiencing the technical issue of ebay messages running too slow? As a seller we are experiencing many delays since the message cannot open quickly and cannot be answered quickly!

summary link

what happen to the [ compare button ] in your summary page that shows your watch list

Cannot read messages / buyer questions anymore

I have an issue that prevents me to communicate with buyers. In the new seller dashboard - the selling overview page - it shows "Messages from Buyers" then it lists items that have messages (I think questions from the product page). The issue is I ca...

E bay phone and chat closed during business hours

On 4-14-21 (Weds) Ebay could not be reached by phone because their phone # was missing a digit. I was given a one-time code to use and call customer service, but the call wouldn't go through because the phone # was wrong. So, I decided to try chat in...

International Shipping Tables by Weight are not calculating properly

Hi everyone,I've setup an international Shipping Table to set rates by Weight, but when I check my listings eBay is handling the table unexpectedly. eBay is taking the base cost of shipping ($5.94) and then adding a full kg of weight cost to it ($19....

Sold items

Why isn’t my sold items I sold tonight showing up

chrome

No puedo enlistar productos con tarifa de envio Flat Rate

Hola , Normalmente hago los envios de manera gratuita , en los ultimos listados quise poner algunos articulos con un envio Flate Rate y todo aparece bien (chequeo antes de publicar ) pero cuando se publican aparece como envio gratuito . Me paso en pr...