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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

PRINTING LABELS ............DON'T

I CANNOT PRINT ANY SHIPPING LABELS SINCE YESTERDAY, WAS TOLD TECH ISSUE. HOW DO I T-A-L-K TO CUSTOMER SERVICE. THE WEB PAGE SUCKS AND NOTHING BUT GO HERE GO THERE??????

'Send to Auction' not working when multiple items are selected

When I go to select more than one item I'm selling, and choose 'Send to Auction' under the Actions button at the top of my listings, it loads the page for the bulk editor, but nothing actually comes up. (See screenshot) It automatically checks the "s...

Messages not being sent

I've been selling on ebay for a year now and for most of it the messaging system has been working fine. But the last week and a half or so when I contact my buyers they aren't receiving my messages. Is anyone else having this problem? This has happen...

Unable to login via 2 factor authentication

Hi all, Hope this is the correct forum for technical login problems, if it is not I apologise as I'm not sure who or how I can get help with this. I'm having a lot of trouble trying to login to eBay on my computer via web browser, it asks me to type ...

Cannot create new listings - keeps asking me for International Shipping Option,

This has been going on now for over five hours. I was updating my auctions by creating new listings. Usually I choose "Sell Similar" from one of my other auctions, but this time I was blocked by a message: "Looks like something is missing or invalid....

Listing an item

Having so much trouble listing an item I have saved. I put everything in place including photos, but when I push list, the circle goes round and round, not letting me complete my listing. It's taking me forever to try to list 2 things!! Give me back ...

Unable to pay

2 items in cart. When I check PayPal I get dithering circle that never quits so I can't pay or I sign into PayPal and same thing.

Problem using listing template

Is anyone else having problems getting a listing template to save? I had this problem yesterday when eBay was doing some upgrades (supposedly until 11:59 pm). I haven't seen any announcements indicating this is ongoing. I enter all the information an...

Cannot create new listings

Have tried for several hours now to create new listings on my account. Keep getting a "Well, this is embarrassing" message. Each attempt tells me to select international shipping option, which I have already preset.

Can't update adverts or put on.

Keeps coming up with 'There is a Problem". .....6 times in a row. I'm getting **bleep** off!

Wrong item title prints on invoice and packing slip?

1) My new listings were created by duplication of existing listing.2) All information in new listing was changed to the new item title, description, sku, etc. and listing information is verified to be all correct for the new items and double checked ...

Tweeting

I can’t tweet my listings? Anyone else have this?

media mail labels

Where did the choice go for media mail label with ebay shipping labels? My book is ready to purchase label (book, listed in Book category). I see a few having problem besides me.

Ebay is not recognising the $1 Final value fee offer

Ebay is charging full commission despite items being subject to $1 final value fee promotion. The problem is exascerbated by the new payment system where they take the fee before sending to bank account. Online help is incapable of understanding or r...

There was a system problem. Please click OK and try again later.

This started yesterday morning when I try to list multiple items at once I get this error and cant pull up specific information on an item in the mas-posting screen. I can see the titles on the left side of the screen but the right side just spins.I ...