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Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Compensation
Can we get compensation from ebay for loss of use during a max £1 selling fees weekend & rubbish service generally?
Ebay issues
Ebay is consistently down. I generally sell 6-10 items daily and this weekend I have sold 0. 3 day straight with zero sales. Ebay needs to get the cleared up. Anyone else having issues this weekend??
why, when I add another keyword to a search, does the scope suddenly revert to "all catagories" ?
I've noticed that when I add another keyword to a search and hit or click I suddenly find the results from "all categories" rather than where I was, that seems wrong, and its very frustrating, what's going on ?
Resolved! Default Feedback Message
As a buyer, I have had a default message saved for several years now. This message is populated when I leave positive feedback for a seller. This seems to have disappeared and I cannot find where to save a new default message. If this option is no lo...
Login issues
I cannot login to my ebay account on my app. It says network error try again. Please help
Credit card
it won’t take my credit card
cant generate preview of my ad while editing
cant generate preview of my ad as I build it
items for sale 0 message
items for sale 0 message come up with every seller trying to look at today. many thanks
New Listing Format
I do listing for my son and he set me up on his account, Using the new listing format, is awful! As a programmer, why fix something that wasn't broke. Every time I login, something new has changed ? Their is no way for me to change my fonts or text c...
Watched items not in watch list
I have a few items that have the little heart symbol to show I'm watching them, but when I go into my watch list it's not there. I have to go and search on ebay to find the items again. My watch list isn't full and there is no notification saying my ...
Unable to relist items that have ended
All of a sudden, my items that have ended aren’t automatically relisting and I can’t manually relist. I get a message that says I’ve reached my monthly limits. I’m not even close to that limit. Anyone else having that problem?by the way... I’ve tried...
Payment problems
I'm trying to buy an item but a message keeps popping up to say some sellers are unable to take payment and to contact the seller. Is there a problem?
Bulk Seller Edit Tool doesn't load
Hi all, I used to be able to use the bulk edit tool no problem. Now when I check the items I want to edit and then the Edit button, it just goes to My eBay Activity tab / Summary and the table doesn't load. Does anyone know how to get that table to l...
cannot buy ebay gift cards from ebay or Paypal
I tried several times using a number of payment methods to buy ebay giftwards thru ebay itself at https://www.ebay.com/itm/eBay-Gift-Card-10-to-200-Email-Delivery-/283574767442 and to buy the same gift cards thru PayPal at:https://www.paypal.com/us/g...
New listing and sold items not updating
I have a specific player I collect sports cards . For the last few days sold items has shown the same 44 ended listings with the most recent sold item having a sold date of March 28th. Typically there are almost 2000 items sold at any given time. As ...
