08-18-2021 09:23 PM
1) Glitch: Winner of auction did not pay after 6 days so offered a 2nd Chance Offer to the 2nd highest bidder. 2nd Chance Offer sent to my email with "Congratulations (the first name of the buyer) you have a 2nd Chance Offer" or something like that. I should not have been sent their name.
2) Glitch: The 2nd Chance offer was accepted but when the buyer went to pay, Ebay responded with "Seller does not ship to Kentucky" and would not allow him to pay. I had no idea why this happened. He sent me a message and I called ebay and they acknowledge that he had a check-out error and suggested that he pay with a credit card on ebay.com on a computer and not to use the app.
3) Gitch: Last night I went onto ebay.com on my phone via browser (I don't have the app loaded) to check a message. It would not take me to the Messages page. It kept going to My Ebay page when I clicked on Messages and there was no way for me to get the messages while in the mobile site. I switched to the Desktop site on my phone, and with a lot of zooming I could get to messages.
4) Not a glitch but unfortunate: Had a return. The return shipping label that ebay makes so easy to click on to create and print was 57% more expensive than the cost to ship it originally. Forget that! I went to USPS and printed a label for the original shipping cost. Geez, ebay deserves to make money but a 57% markup is too much for me to spend to save a few clicks!
5) Now just a vent: I have been an ebay member for 22 years with 100% positive feedback on 600+ transactions. I will likely stop selling on Ebay not because of the above site issues - they will get fixed - but because of a noticeable drop in the integrity of buyers in recent years. It's a waste of my time to have to deal with the scam buyers who try different tricks to get free stuff. I sell sporadically so I don't sell often enough to keep up with the tactics of these **bleep** people to know how to avoid them. Hats off to y'all who know how to handle the values-challenged buyers. It's not for me.
08-19-2021 07:49 AM
In regards to 2) Glitch, the 2nd chance offer payment error has been ongoing for several weeks now. The advice to have the customer use a desktop computer to pay does NOT fix this problem. You would think that technical issues involving payment would have highest priority in getting fixed. eBay, you can do better.