Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

For one week, pictures will not load in Messages. eBay has NOT fixed in one week.

Pictures will not load in Messages. This problem has been ongoing for nearly one week. EBay was notified days ago; I was told eBay was aware of the problem as many reported it. The rep said the problem would be fixed within 24 hours. It has not been ...

Ebay messages not allowing me to attach pictures.JPG

Emails

I receive 4 to 6 emails a day from eBay to buy things I have already purchased

Cannot Create a Listing as of an hour and a half ago in TEXAS. I call & they are clueless

YOU ARE NOT THE ONLY ONES WHO CANNOT CREATE A LISTING. EVERYTHING ELSE IS WORKING GREAT THOUGH. I HAVE BEEN CREATING LISTINGS ALL DAY, LAST NIGHT AND ALL WEEK AND NO ISSUES UNTIL AN HOUR AND A HALF AGO. AS USUAL WHEN I TALK WITH THEIR TURST AND SAFET...

Listing an item

unable to list an item, tried all means to get started but receive an inexorably circling start up motif....any ideas, indeed hope, would greatly help!!

Sale/Markdown not working correctly. Items 'On Sale' but not on sale.

Hi, I have set up a sale/markdown promotion with 215 of my items. 40 odd have been 'skipped' due to the 14 day rule, but 169 are listed in the 'Active' promotion as 'On Sale' except they're not. No items appear in the sale itself (clicking on the sal...

No email communications from Ebay

I have not received any email communications from eBay in some time. I don't have any rules or filters in my email account and eBay is not being blocked by my host. I called customer service who sent a email to IT to have them look into it. I tried t...

Resolved! Home page seller suggestions question

After going to the homepage of eBay for the first time in a while, I noticed the suggested sellers, (all book sellers) were populating with pornagraphic books. My question is this: who does that feature on the site grab it's information and suggest w...

Create a listing issue with Chrome

I had the same issue and cleared out the cache, cookies and browsing history on google chrome and it worked again.

Ebay account restricted

My account is 12 years old, 800+ feedback 100% and I sell $4000+ a month. This is one of my main sources of income. Today my account got restricted. It appears to be due to my ex-wife who I've been divorced from for over two years. She lives in a com...

Cannot pay for an item

I won an auction, item is located in UK so there is a currency conversion (yes they ship to America with the proper international shipping charge in invoice). I've tried paying 3 times on 2 different cards (both cards are good with a lot of available...

Watchlist deletion requests not functionning

Watchlist continues to grow as I cannot seem to delete existing items. Checking boxes and selecting "Delete" does not result in any visible action being taken by site. Will bot be adding items to Watchlist (i.e., buying items) until this issue is res...

UNABLE TO LIST ITEMS FOR SALE OR REVISE ITEMS ALREADY LISTED.

Ebay has a serious problem but it is keeping quiet about it. Been on ebay for 18yrs and never known it to be like it is, unable to list an item or revise an item. no online help or live chat. Ebay phone lines give recorded message refering people to ...

Resolved! Can't send invoice for ALL purchases - Buyer bought 48 postcards

Today a buyer won 48 postcards at auctions and all were shown in Orders awaiting payment. I clicked on send invoice, and the invoice contained 40 postcards so I sent this invoice to the buyer. When I went to one of the 8 items not on the invoice and ...

Error message on Feedback

When I try leaving Feedback for large orders I get the following error message: "We ran into a problem saving your feedback. Please close the page and try again. We ran into a problem saving your feedback. Please close the page and try again." I have...

UPS Shipping error

I keep getting an error when trying to print UPS shipping label. The error reads "Something went wrong and we were not able to generate the label." Anyone else having this same issue?