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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

About Store

Hi, I have mistakenly updated my store. Please help me revert back the store to the old one.

False case opened

I ordered a gpu from a seller that said it had cosmetic wear but was fully functioning....the graphics card did not work. So I asked for a refund, started the process and got ghosted. Then on the last day for the refund, the seller opened a case and ...

Problems with conversion to CZK -strange displayed values

This is my screenshot from today, the displayed prices are looking very strange:it seems that the CZK item is not correct.

DRAFTS copy yields error .. old listing format vs new

A month or more ago when error said drafts could not be copied, they actually were copied.Now, when error appears, no copies are made.I am thinking that 2 + 2 = 3 in the ebay DRAFTS world. Think about the New Listing format. Last week, I could not ge...

Account Broken

Hello. We are a Thrift Shop and have been selling some inventory on eBay since 2018. We were registered as a charity under PayPal because we are non-profit. When we joined the new payment management system, our payouts stopped working and customer se...

Ebay App Sign In hourglass

Seems app signins are down. Ever since update Ebay having major issues.

Irritating "sort/filter" pop up!

**bleep**! It sure would be nice to browse thru items without the **bleep** "sort/filter" blob interfering! Get rid of it!

Ghost Item

I recently sold an item for $55, and listed 1 more today. Where it shows me my selling limits for the month, it shows as having 2 items active, when it should only be 1. Before the first item was sold, it was still doing this, as if I had 2 of the sa...

Listing items

I have called eBay 3 times and they say 72 hours to fix problems. It has been 10 days and still same problem. I have been listing on mercari instead. My problem is when listing an item error message for shipping policy, no matter what I do this comes...

Seller: Shipping options not showing up for customers

I have noticed only today (no idea how long it has been happening) that my customers can not see the three shipping options I have put in place. They only see one, which would be the first one listed. Option 1: USPS First Class = FREEOption 2: USPS P...

Not receiving Saved Search emails

I haven't received the automated emails for my "saved searches" for a couple of weeks now. I know this has happened in the past. Is anyone else having the issue.

Unable to pay orders

Hello everyone, Yesterday I started to have the following problem: At around 3pm I bought something on the page and worked as usual, but when I tried to buy something else at 5pm it didn't worked, not only my debit card, but my credit card and even p...

Down to only 4 topics on the community homepage????

What the what. Now I only see 4 topics on the homepage of community. It's click to scroll, click to scroll. The rest of the page is filled with eBay's own things. Really? Bad design. sheila@ebay.com

SHIPPING LABELS

WHY DID EBAY CHANGE THE PRINTING OF SHIPPING LABELSYOU JUST CHANGED THE WAY THEY PRINT IN A SINGLE FILENOT 2 TO A PAGE LIKE BEFOREI PRINT A 100 LABELS IN 1 DAY I USE 2 PER PAGE STICK ON LABELS AFTER PRINTINGNOW I NEED 25 PAGES AND EACH LABEL PRINTS 1...

Drafts Coping Not Working Again

When you go to make a copy of a draft it gives the woops warning and does not work. It was working last night and now it is busted again. How are we supposed to list if we cannot use a saved draft as a template? The work around does not work either. ...