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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error updating listings (quantity or shipping) : not currently supported by this tool

I am unable to update inventory, either bulk edit in Active Listings or on the Revise Item page.Happens with many listings, also happens if i try to update shipping cost. This really stinks as i need to update a few items that are low or out.I get th...

False 'Log-in alert' every time I log-in

Why do they contact me to tell me I have logged in every time I log in?Of course it's me, it's my IP and same laptop EVERY TIME!They clearly cannot tell any details and just make it up as they go along.I have been complaining about that and the 'spam...

Ebay crossing users? or being hacked?

Something technical is wrong with ebay it won't let me delete an item from my watch list. When I try to delete an item I get a message saying I have listed a book for sale. I have not listed any items for sale. Am I being crossed with another user or...

Example of eBay’s Inadequate Seach Engine

I have Nora Fleming platter in the Swiss Dot pattern. Item #265102212270 When I search “Nora Fleming Swiss Dot” (first 4 words of the listing title), the item is NOT displayed. 21 Results. When I search “Swiss Dot Nora Fleming” the item is shown (24 ...

Resolved! using turbo lister as a local storage on my desktop

I have all my items stored on turbo lister that I sell on ebay.I have been using turbo lsiter 2 as a local storage program as it has all the photos, discriptions and respective data to each item. Now when I open turbo lister2 it forces me to sign int...

USPS Shipping Labels Not Displaying After Purchase on eBay - Cannot Print Label

-- USPS SHIPPING LABELS NOT PRINTING ON EBAY --We're able to purchase a USPS shipping label through eBay, but label does not actually open up like it normally does to print. eBay software shows the USPS Tracking Number as if the label was generated a...

Sold listings not showing up and impressions are shot to pieces.

I read that other people can't find sold listing for certain items and that has also happened to me. However one of MY sold listings doesn't show under any simple search or the actual title I used. Also, when I listed in the past I would get one view...

Filtering for "Sold Items" shows no sales

Is this happening for anyone else? If I search for an item (DD1649-001 for example), it brings up all the active listings. Then if i hit "Sold Items" and try to filter it to show me all the sales, it says 0 items have sold. This is completely wrong b...

Seller Hub not performing the same

Having gone into Payments > All Transactions last night and this morning - it is not performing the same. Up until now everything was listed in date/time order now it is all over the place. Has anyone else noticed anything or is it just us?

Mysterious "Hold" on Funds After Buyer was Refunded 16 days ago (Known Tech Issue from Ebay Rep)

I'm hoping that no one else is or has experienced what i've been going through for almost 3 weeks now. I sold an item that was returned under the new managed payments regime. The case was closed and the buyer was refunded $1629 on March 23rd. Ebay po...

Can't print USPS shipping label. Anyone else?

The "purchase shipping label" stays grey. Turns blue if a switch to FedEx.

Managed Payments Summary Page Payment date incorrect

On the Managed Payment Summary page the date shown as payments sent is showing as April 7.........which is today/Wed. I am on wkly payout.......and the payment is supposed be on Tues, April 6. On the payout page, it is correctly shown as funds sent A...

Searching for Comps

For some reason over the past couple of weeks, it’s been difficult for me to search up comps for sports cards that I want to purchase. Most of my search results turn up with 0 exact matches when I try to view sold and completed items. For example I s...

Accessing PayPal from E Bay after 5/1

How can we access our PayPal account from E Bay's site preferences after 5/1/2021? As far as I have found there is no way to do it in the new site.

Messaging issues and slow sales

When was ebays last update?Since Thursday we have have had next to no sales and messages.I have found out that buyers are actually messaging me two or three times and I havent received any of them! Sales are down too I thought it was because of Easte...