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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to List a product for sale.

For the past two days, when I try to List a product to sell, an error message pops up saying, "We're Embarrassed, the listing site is not working". What the heck is going on?

Lots of issues!

I can't open drafts; I can't make counter-offers; I'm receiving low-ball bids because the auto-decline function isn't working; I can't finish a listing because I need to complete section xyz, but I have complete section xyz! I'm thinking about settin...

Unable To Open Draft

I get this error message when trying to create a new listing with “sell similar” and when I try to revise a listing. This is preventing me from listing new items and needs to be rectified immediately.

The messaging system is not working properly.

Hello. As I stated in the title the eBay messaging system is not working properly...honestly it's barely even working. The sellers are not receiving my messages either at all or with great delay, so the proper communication is impossible. This causes...

Unable to reply in Messages...

Unable to reply in Messages... Black screen "Rover- ebay" something. -Doesn't work on phone eitherLocation (Sweden)

I cannot connect to eBay on my home computer

Resolved! Ebay uk website will not load on my computer yet everything else does! Who can sort this for me?

I have been trying to go onto eBay uk website for three days now and it does not load! Everything else works, hence, eBay.com, because I wouldn't be here else would I? I am in the UK and so, want to get back onto eBay uk and buy something again. I am...

Sales have been few and far between for the past week. Anyone else experiencing same?

Sales are way down or zero. No messages, either.

Resolved! Buyer reporting that listing shows Free Shipping but listing has calculated shipping

A buyer contacted me this morning to ask why my listing was showing free shipping but when she tried to buy it showed a shipping charge. I am not offering free shipping but this screen shot the buyer sent definitely is showing that. Is there anything...

[RESOLVED] Known Issue: Unable to print eBay standard envelope labels (option is greyed out)

What is it? When attempting to purchase and print a shipping label using the eBay standard envelope service, members are unable to proceed as the options is greyed out. Is there a workaround? No workaround is currently available. An alternative to co...

Resolved! eBay Standard Envelope - Greyed Out for Sports Cards since Category Changes!!

Adding to the pile since there's hasn't been an announcement on this. Any cards listed and sold with eBay Standard Envelope since early Tuesday morning (5/11) and as recent as just now, when trying to ship the option to choose Standard Envelope is gr...

Error selling items

Hello, when I’m trying to sell it’s saying I’ve listed the max amount of listing this month - but I haven’t listed anything! What can I do?

latest ebay update

Is anyone disgusted with the changes in the latest update - especially relisting. It used to be that when you went to unsold it went directly to relist and with one line you could put in the item name. Now I cannot not access it the way I used to and...

Ebay standard envelope shipping not working

Will not let me purchase standard envelope shipping when that is what the buyer paid. Defaulting to media mail. Shipping will cost more than the buyer paid for everything.

Resolved! All of my sized boot searches are broken

I have about 15 searches saved as bookmarks with specific boot sizes and widths set up as filters. None of them work today. I get search results as if those filters never existed. Most of those searches don't even have the option to re-instate a size...