04-12-2021 02:01 AM
Hello. As I stated in the title the eBay messaging system is not working properly...honestly it's barely even working. The sellers are not receiving my messages either at all or with great delay, so the proper communication is impossible. This causes a lot of stress and confusion for both sides. This has happened with several sellers so far and I managed to resolve communication issue with only one seller because they called me and we discovered that I was also not receiving their messages. I'm fairly new to eBay and as of now I am only a buyer here and I was going to become a seller really soon too, but with this issue (and not only this, the Tracking is also seriously bugged, for example the items that the seller has already sent out are still showing as not shipped or the items that arrived a long time ago are still shown as in transit) I am scared and discouraged. Is there a way to let eBay know this is happening? I searched the Help & Support section but there is nothing matching this problem, so I decided to ask here. Does anyone know what could be causing this or has the same problem?
04-12-2021 02:53 AM
ebay doesn't care about anything. they let criminals into their website. I have been having problems too with messaging sellers because 1 today asked ebay if I was a scammer. I did nothing wrong to have been harassed. plus I got scammed on here so do be careful.
04-12-2021 03:06 AM
Thanks for the reply! I am trying to be careful, but if they are not going to fix the messaging system I'm seriously scared to sell here...I'm really sorry for what's happened to you, that's terrible 😞 Yeah, I really think they don't care...and they try so hard to have a good image, but do nothing to really help sellers and buyers.
04-16-2021 04:49 AM
I've been having issues with the messages for over a week. it will send some, but not all to the buyer. Private offers don't seem to show up all the time for the buyers either.
05-12-2021 06:06 PM
I am also unable to message sellers about items. I contacted Ebay and they said there is no problem. There obviously is a problem. It started May 11 2021 for me. I tried with multiple sellers, and I can't message them. Maybe Ebay will eventually fix it.