Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Can't reply to messages?

Bought replacement filters yesterday and the seller messaged me to say they are out of white and only have blue, please respond to let us know if this is ok. No matter where I go or what reply button I hit I'm just taken to the eBay home page. I can'...

User avatar by Rising Star
  • 405 Views
  • 3 replies
  • 0 helpful

Item Condition For Camisoles

I have been trying to list under women's intimates - camisoles. The "condition" drop down does not give the option for "pre-owned". I called eBay customer service a few days ago. The rep said he would have to write up a "ticket" & I should hear from ...

Declined Waiting for retry (Pending payout in Managed Payments).

Sounds like millions of Sellers didn't get their payment this morning including me. Bank says they never had any incoming deposit for eBay this morning. Ebay could you please update us on the issue and when it will be fixed. Your phones have blown up...

Ebay freeezes it's own gift card.

I've had the experience of entering an eBay e-gift card at check out time. It absolutely will not work! Checking the amount, it shows as zero (mind you, it's a brand new $100 gift card). Contacting customer support I'm told it has been frozen. They c...

User avatar by Adventurer
  • 495 Views
  • 5 replies
  • 2 helpful

Global Error Page

Good Day:For 2 days on 2 separate computers when I try to re-list something I get : Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.

Resolved! new 2021 item description format

Suddenly all item listing are scrambled with info scattered randomly about. For example, the little window that lets you zoom in on an item photo now floats above the item and does not zoom in on anything.

Continuing Issue with no Sold/Completed earch results for items in "quotes" and +/- filters

I think this must be a bug - but for the last 10 days or so any search involving two or more words in "quotes", or a single word in "quotes" and +/- filter words returns zero sold or completed results. Examples:"word word", or "word" -(word) +(word)....

User avatar by Thrill-Seeker
  • 447 Views
  • 6 replies
  • 1 helpful

New Terapeak Sourcing Insights not working

I have contacted Ebay's online help 3 times to try to resolve this issue and was told it had been directed to the technical team. When I click on the Terapeak Sourcing Insights link it gives the error:You haven't sold any items in the past 90 days. C...

User avatar by Adventurer
  • 1389 Views
  • 15 replies
  • 2 helpful
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