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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Editing Ebay store returns this error message Page loading error, refresh to try again.

Tried multiple browsers clearing cache, history etc. Tried over multiple days can't change about or featured items. Any ideas?

Heads up: Phishing Attempt

Hi Folks, Thought I'd share something that happened this morning. The gist of it is that somebody sent a phishing text to me. This one had enough of a twist that I thought it might be worth sharing. It was actually TWO text messages. The first one ca...

Uploading from third party sites

We upload items from TIAS.com to ebay. When trying to switch ebay accounts (seller ids) we get to an ebay page that says the page we are directed to on TIAS.com is missing on ebay. We still need a different token sent from ebay to TIAS.com to enable ...

Problem to upload pictures for open case

Hi, can someone help me with a problem with open case, please? I did open case and I tried to upload pictures few times hopelessly. The wheel spinning endlessly and does not load the photo. How I can show a proof to a seller in the open case? I didn'...

Shipping label orientation wrong

I use 8.5" x 11" shipping labels, 2 per page that I can peel and stick when printed....all of a sudden today, instead of the labels printing sideways as they have always done, they now print vertically which means the adhesive labels I used are now u...

Multiple ebay website issues in the past week.

1) Glitch: Winner of auction did not pay after 6 days so offered a 2nd Chance Offer to the 2nd highest bidder. 2nd Chance Offer sent to my email with "Congratulations (the first name of the buyer) you have a 2nd Chance Offer" or something like that. ...

Resolved! photos not displaying

On top of the other multiple glitches with ebay currently, photos are now sporadically not showing on listings. Instead an error message comes up. Try to contact ebay but because they are all sleeping, no agent available to chat to. We do not all liv...

Resolved! Sold Item Showing As Unsold in Seller Hub

Everything seemed normal with a sale but now I see that it shows properly as sold in "Manage All Orders" on 14 Aug with 3 bids, but also shows as unsold on 14 Aug under "Listings". It was a 7-day auction. Why would that happen? It makes it hard to ma...

Managed Payment glitch

After being in Managed Payment since June 4th, my account is all of a sudden on Payment Hold status, and when I call customer service they say it is because my account was just switched to "casual seller" status on August 14th. Now, I have to wait un...

What is CLERR002 when doing listing?

When uploading the photos for new listings, CLERR002 error occurs. What is the issue?

EBay Singapore & Hong Kong managed payments

I recently registered for managed payments and a very significant number of listings were removed from the Singapore & Hong Kong EBay websites. I had no issues with Paypal in these foreign websites. Both of these websites are productive in terms of p...

Missing Listings After Submitting

I'm having an issue of listing appearing after submitting. I just got done listing 30 or so items and they are not showing up in my listings or in search. Further, I went to revise a listing I had just listed and I was unable to edit with a "we are h...

When I try to reply to a potential bidder's question I get this error

You don't have permission to access "http://www.ebay.com/cnt/ReplyToMessages?" on this server.Reference #18.1adfda17.1629299878.d71baeac

Shipping calculator problem: "Shipping cost cannot be calculated. Please enter a valid ZIP Code."

I have received messages from potential bidders that no shipping costs are being displayed, and instead they are seeing "calculate", and then a zip code error message. I have no way of knowing if this it true for everyone viewing the auction. Shippin...

25 Tracking Numbers have vanished ????

I always check every night that my Tracking numbers are loaded either by Stamps.com or me and that they have an acceptance scan . Tonight (Monday) I did my nightly check and 25 tracking numbers from the last few days are missing. They were there yest...