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Charged for and received an order that i never placed!

I was received and was charged for an order that I never placed either in my account or as a guest.  Nobody in my family or household placed this order.  This order is not in my order history for my account and I cant see the order with my email address.

 

I contacted the seller and they said they received the order form ebay and there are no refunds or returns.  This seller seems adamant this is a legitimate order but i can assure you it isnt.  I cannot use any of the email return or refund tools because they require that you have an order and, as I said, 

 

Please assist ASAP.  My credit card was charged $186 US dollars and unless I am told otherwise, I believe it was fraudulent.

 

 

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Charged for and received an order that i never placed!

Go online or call your credit card company immediately and contest the charge.

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