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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Yet Another Technical Site Issue

Anyone else who has a store on ebay notice your categories are gone? Began 1 hr ago 8/5/21. Tested on various browsers, pcs, & phones, cleared cache, etc..

My store categories list has vanished. Can someone help me please.

Hello! My store categories list has vanished and i do not know what happened. Thanks for any help!

Technical issues no longer reported in announcements

It used to be standard practice that when there was a technical issue io site glitch, it would be posted in announcements. The format of announcement has changed dramatically *more like a place to highlight certain sellers and ebay news. Is it up to ...

Where are my store categories??

It's hard enough for possible buyers to navigate an Ebay store (especially when not all your items show on mobile), but now they have completely removed my store categories. I thought it might be a glitch, but it has been like this for a few days. Is...

Subscription listing counter not updating since 8/1

Heads up. The subscription listing counter, or insertion counter as I've seen it referred to, is not updating since 8/1. I still show the full number of listings included with my subscription available, but over a hundred are used up by now as most o...

Linking Bank Account Error "Something Went Wrong"

I tryied the Routing Number & Account Number is there a solution to this

Double charged and no order posted. Probably lost the item. Cant get an American to talk to.

International Site visibility

since the start of July my listings are not showing up on international sites, I pay for the international visibility and never had an issue since July, the only change i made was adding in the VAT to listings to comply with EU regulations, i have co...

Resolved! Can't combine orders or input tracking numbers.

A buyer bought four items and I went to the print shipping label screen. The "Combine items by buyer" button was greyed out and wouldn't let me combine the orders so I bought one shipping label and attempted to add tracking numbers to the other three...

having trouble connecting you with an agent

I am trying to contact customer service, but it tells me the following error: i'm having trouble connecting you with an agent. please try again later

Store listings

My store alphabetical listings, that were on the left side of my store page, is missing. Anyone else have that problem? Can't get it to restore anywhere. Have a call into Ebay but haven't received a call back yet.

Where have all my store categories gone

Looked at my store this morning and all my listings by category are gone. Confusion reigns.

Edit button for flat postage rule option missing

HiThere seems to be no edit button for the flat postage rule option on my Manage Postage Settings page (Tried both Firefox and Chrome browsers)Any suggestions, please?ThanksPhil

Resolved! Can only type one letter at a time in messages box

Hi,The last few weeks I have been unable to type into the messages box without having to reposition my mouse cursor after every letter. I have been having to copy and paste from Word which is a pain. Does anyone have any ideas why this may be happeni...

got this earlier

So I just received this while on my COX network router so I switched to my WIFI Hot Spot to log in and show the message. Has anyone seen this before? Where it the error from my server or ebay? You don't have permission to access "http://www.ebay.com/...