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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to verify Identity - Seller update - Possible Solution

Problem: So I ran into this issue on my account when returning from a long Hiatus. When Attemptingto sell, I got prompted to add bank Account, and change default from PayPal. After entering all the asked information and attempting to post an Item for...

Sept Seller check in glitch??

eBay is a half hour late to starting the SSCI and im wondering if everyone else is having the same problem.

Can't purchase postage

Trying to purchase postage but it doesn't go to postage page

Resolved! eBay is only blue text with a white background AND OFTEN unable to access site

Many, many times when I try to sign in to eBay in August, 2020, I see nothing but blue text and a white screen. Everything is non-functional, and I can not even access my auctions. What is the issue, and how long is this going to continue? This extre...

Resolved! "Access Denied" page when clicking on a link in a community email. "It's Pat".

Sometimes when I click on a link in an email from the community this page pops up. But I'm logged into the "Community" and can still go to that thread from my profile page. Does anyone know what this is?Reminds me of that movie "It's Pat"...... "Acce...

we need to know our account manage

we don't have any contacts with eBay as we need help

Account tempory bloccked

Hi, I am getting this msg and my account is blocked I change my password as well. Can you help me? Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ab...

Sold & Completed Listings - Not Shoeing MY Sold Items - Technical Glitch?

I have been noticing that my sold items are NOT showing up as sold when I search in the "sold and completed" listings. This is something that has started to happen recently in the past 2-3 weeks. Is anyone else noticing this? How can we get this fixe...

Review Offer Glitch - Item does not ship to you

This is an issue that has been around for a long time. I received an offer from a seller and there was a note that said "Item does not ship to you".I was about completely ignore the request because of that note, even though the offer was good. Eventu...

Positive Feedback Popped Up That I Didn't Leave for a Seller

I was just going through my purchase history when I noticed positive feedback given to a seller (supposidly from me) that I never left. It was an item I never received and was fully refunded for over a month ago. (The seller had quit communicating wi...

Can’t Print More Than Two Labels For Three Items In One Order

I sold three listings to one buyer and they got combined into one order. I need to ship these in three boxes, but am only able to print two labels using the “Print Another Label” feature. When trying to print the third it says I’ve already purchased ...

Selling for less than item was posted. Buyer said they need an invoice

Resolved! Trouble printing labels

On some, but not all, of items that were bought it doesn't give me the option to print a label. I have been in touch with support and getting no help. On listing, some things go through fine, the rest stop at the second next.

I lose my International Shipping settings if I quick edit or mobile edit.

For a few months now I've noticed that my International handling charges and my ship to specific locations get reset whenever I edit a listing from the mobile app, or from the quick edit on our manage active listings page when using the desktop. Even...