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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Account Type change

Dear Team, I created my ebay account many years ago. Now, I want to change my Account Type. Now my account type is Individual. I want change Individual account to Business account. But, I couldn't do that. Edit option is not there. (Refer attached do...

invoice/packing slip missing sales tax

I always like to enclose a packing slip with item. I finally figured out how to print a packing slip that has item price and shipping and handling. It is tied to printing invoice. However, the total is always wrong by 2 to 3 cents. I know it is not m...

problems with sending messages on eBay yesterday and today: 29-30 june

what is going on with eBay? limiting the # of messages eBay member can send. said i had to wait 24 hours to send anyone a message. i waited 24 hours and i WAS able to send ONE message. i thought: huge sigh of relief and then i went to send another on...

metric system

I am so disgusted with 12 of the most insane years ever. Now, metrics! Perfect! I call eBay, sit on the phone for over an hour listening to, "please hold" for over an hour. eBay has become a monster! Count eBay's mistakes against me, and then change ...

Profile picture

I know this is probably a silly question. But I'm fairly new here. How do I add a profile picture. I can't seem to find it. Lol

How to Remove My Bank Account Info

How do I remove all my bank account info from my account? I don't want ebay to have access anymore, do I have to deactivate my account?

Can't post pics in my chat group

Why does it only allow me to post a pic to start chat,But does not allow any pics to be posted in the actual chat itself ?Please fix this issue.

Resolved! Unable to leave feedback

We have been unable to leave feedback for the past couple of days. Anyone else having this issue?

Feedback and other technical issues

I have not been able to leave feedback for my buyers for 3 days. Also if I try to archive a sale it disappears. I called eBay 2 weeks ago on the archive problem trying to archive a sale. I Was told it would be fixed in 48 hours, the item is still not...

Resolved! Cannot leave feedback for some of my Buyers

Recently I am having a problem leaving feedback for some of my Buyers. This is on two different desktops and a laptop. The problem seems isolated to Buyers who purchased one or more different items from me in one transaction and then left me positive...

can't open the "my story". Get posts with photo but when try to expand get blank screen. help?

Can't open the "my story". Get post with photo but when try to expand to view get blank screen

eBay messages not working correctly

Since this morning, the eBay message reply page looks different and I can not type more than 1 character at a time. I have to put the cursor back into place and type a single character. I have cleared my cache, and cookies, and all browsing data. I a...

A fraud website Ebay

This is not my first time not receiving my itemsAnd u closed my cases for so many times then i will not deal with this bloody website and i will delete this Ebay for ever even with all friends and family and unknown people if i meet with them will re...

Changing account type to Individual not update when link with Payoneer

Hi everyone, I have problem when I try to link Ebay with Payoneer. First I registered Ebay account as Business but I registered Payoneer account as Individual.so I cant connect both account because account type does not match.I already changed my Eba...