Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

arrows and stars all over the pages

There are arrows and stars all over the pages and I can barely wade through them to make a purchase!

Printing error

Starting 11/2/2021 I cannot print my order details in portrait. This is very frustrating since I order on a daily basis and I file my order details for inventory purposes. I've seen other people are having the same problem, I looked everywhere and tr...

Nectar ~ UK points

HiNot sure whether this is the correct forum...or if anybody has any bright ideas as to how I contact eBay to resolve?I have a Nectar card (UK loyalty points card) which is linked to my eBay account.When I try to convert accrued Nectar points to cash...

Messages not getting through - PC based problem

I have been having this problem (am using a PC). Contacted ebay yesterday: lovely ebay person was originally told by her senior to tell me that my messages HAD all gone through, despite me being able to see that they hadn't (and they are not there if...

account type change

I want to link my Payoneer account eBay. but my eBay account type is business. but I have not optioned for the edit account type. my Payoneer account type is individual. how can solve this.

approved payment method missing?

Hi wondering if anyone else is dealng with this (since I cant seem to contact ebay)I went to bulk edit my listings, and 50 of them came up with an error saying payment info was missing. I exited out and tried again... this time it was 60 listings mis...

LISTING NOT LOADING

HAS ANYONE ELSE NOT ABLE TO LIST TODAY? HAVE THE LISTING ALL DONE THEN CLICK ON SAVE OR LIST AND IT JUST SITS AND SWIRLS STILL SWIRLING AS I TRY TO FIND AN ANSWER.

Ebay on PC & Cell

When I watch or place bids on ebay using my cell phone then go to ebay site on my pc, anything I placed a bid on or watching on my cell wont show up on my pc and vise versa. Does anyone have this problem ?

Can't Revise Listings

Anyone else unable to revise your listings on mobile? I go to revise an item and it just loads forever and doesn't show anything. Like the item description error I talked about earlier; restarting or using a different phone doesn't seen to work. I ho...

A seller's report about me as a non paying bidder

I recently bid an item at a price that I thought I could buy it the same day, but unfortunately I couldn't get the chance to buy it because the bid wasn't over. But I bought a different Sneaker less than that bid from a different seller. So boycotted...

Offers not working again

With 30k listings I get several offers an hour, I've gone 9 hours with no offers being sent from buyers. The bug is back, please fix!

Issues and Errors....

So I buy an item from an ebay seller, the item is wrong/defective. Sent a message to seller and received no response so sent another message to seller and received no response. Then reading through the so called "Help" section and decide to use the "...