Report eBay Technical Issues

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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How to delete my debit card registration on eBay?

When I go into account settings, nothing works. So I can't get into Personal Information. What should I do?

Only 1 view for the whole 10 day auction

Someone please tell me how I only get one veiw on a ten day listing SOGH

Messages are glitching

My messages are opening what appears to be multiple tabs and i cant reply. Does it on the app and when on laptop or mobile it says error.

Tracking not updating properly

I have a longstanding problem where eBay does not correctly pickup acceptance tracking updates from CTT (Portuguese postal service), along with providing incorrect descriptors to other sorts of updates. eBay's support refuses to acknowledge the probl...

eBay shipping label PDF glitch

Hi, I'm getting in this maddening error today. Every time I try to download the PDF for the shipping label from eBay, the shipping label itself is cut off and glitched halfway off the page. It also happens when I just try to print the label from eBay...

Drafts not saving information

I have not sold anything in a while and I am working on some drafts for a couple of items using buy it now. Seems like when I go back to edit the drafts, Most of the drop down fields like type, brand, model, MPN revert to not being filled in. Also my...

Having trouble Signing into eBay

Is eBay having server issues?

Is eBay having server issues?Last week, I posted a few hundred listings, and while they showed up as 'Active' in Seller Hub, they didn't appear in my store for 2 days.Yesterday and today I posted another 158 items...they all appear as 'Active', but n...

More glitches.......

My "90 Day Total" went to $0.00 about 20 minutes ago and seems it's going to stay that way.Thank you, eBay......it's nice to know you're still here.

Resolved! Feedback

I am unable to leave positive feedback on my purchases for the last four days. The send bar will not highlight for me to send. Is there a recent issue?

Ebay is falsely advertising items with FREE SHIPPING in Research Prices

Does anybody know why Ebay is falsely advertising my store items with FREE SHIPPING in Research Prices, when I DO NOT offer free shipping. It seems to me that this would confuse buyers.I have looked up other sellers items in 'research prices' and hav...

Resolved! Reporting an item with misleading information

When trying to repot an item, the "reasons" from which you can choose are not appropriate. I was trying to report a listing with "2 carat diamond' in the title but in the description is says it's simulated.

Why does a message not show and say null at end

Resolved! Payments to bank - not there!

I've had this issue before and my payment Monday went through fine. Tuesdays I'm still waiting for an it's still not in my bank. Had another one sent today and we will see if that one happens It's SO frustrating as this has happened in the past and t...

Resolved! Unable to make payment via eBay

Hi eBay, is there a problem with making payments? I have tried the following...1. Different browsers on desktop (Chrome and Edge)2. Tried the app on iOS and Android3. Tried using PayPal and using cards stored on eBay (multiple)4. Tried updating the a...