Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Message reply giving error message

Today 12/30/2021 I can't reply to any emails it just says something has gone wrong and try again later. Anyone else having this problem?

Resolved! cannot upload shipping numbers when combining orders - will not "save and continue" - defects kill

cannot upload shipping numbers when combining orders - will not "save and continue" - defects killing my status - complained multiple times, they state they can see there is an issue, put me on hold for ever, tell me they are conferring, tell me to h...

Why has checkout changed for shipping promotions?

I have been offering a shipping promotion of buy 3 greeting cards and shipping is free for over 3 years. I have deleted the promotion, started over several times and nothing changes back. I sell more than greeting cards so I cannot do an account ship...

Please add amount paid for shipping label to the order download.

When doing the books for my eBay store the one item missing is how much I spent on shipping labels. Under the Shipping Labels screen you can see the order number and the amount I paid for shipping, but this is not included in the orders download repo...

Not receiving any emails from eBay since July 2021.

I am not receiving any emails from eBay since July 2021. Nothing has changed with my eBay account. How do I fix this problem?

Printing A Label not allowing me to choose Dec 24th - EBAY FIX THIS

My PO is open, Dec 24th is NOT a Holiday & my carrier does pick up on 12-24. Why on earth is Ebay not allowing me to print a label for tomorrow. This is a rhetorical question, as it's an obvious glitch. But hoping someone will see from Ebay & FIX THI...

Update about Facebook Groups

Update as of January 6th We want to share an update about this topic: Our team has been working with Facebook to understand why these seller Groups were removed - and, most importantly, to reinstate them. While we continue to investigate the cause of...

Can anyone make a new ebay account right now?

Can you make an ebay account right now? I have tried over and over and the tech support just said nope ....

Seller in USA, buyer in UK: Seller unable to print delivery label

Seller's software not working either with ebay or Paypal to produce a delivery label. He has cancelled order with refund. Address in both have worked since 2004. Is this a known bug, or any solution. Goods urgently required.

Offensive items list under "Sponsored items due to your recent viewing...

I've been a buyer on eBay for over 20 years and this has really pushed me to a melting point. I've been using My eBay the enter time that I have been a registered user. I was browsing some historical post cards from my home time the other day and sav...

Listings changed on their own

Just woke up and was looking over some listings and noticed multiple listings have been changed from eBay managed payments to PayPal and from 30 day returns to No returns accepted. Also missing the delivery method but then when I went to it that came...

My unsold item page is down.

Is eBay aware of this issue?

SELL SIMILAR

its all screwed up................why?

I cant reach customer support

HelloMy Ebay account was hacked and i am locked out. I provided bank card and utility bills but customer support said its not valid for identification. So i was told to enter live chat to get further help. I tried to do that but then i get this error...

I cant reach customer support

Hello I had to create a new account just to be able to post here as my other account is locked because i was hacked. When i sent email to customer support i got this message and no comfirmation in email: We received your suggestion Thanks for sending...