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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Order not received

I didn’t received my package

eBay is showing images on my variation listings I have never seen before

As title states, I was looking at my profile page to ensure all my listings were showing up properly and noticed that (and specifically only my variation listings, where I use the option of showing images from the items themselves and not a "main" pi...

EBAY When Are the Offers Going to Be Fixed?

Sending and accepting offers have been mostly not working for 2024. I used to get 100's of offers a day with my 62k items. An example, in the last 12 hours I got 2 offers. Trying to accept offers often just errors out. Have had customers complain to ...

Search Results Being Limited to 40 Items

Hi there. I've been on eBay since 2001, and I have been using complex search queries successfully for many years, except up until about the last year or so. Using the latest version of the eBay app for Android and updating often, I have been having t...

Resolved! Restrictions due to increased BBE rate (technical glitch)

Hello everyoneI have been working on eBay since 1019 and I have 1013 positive feedbacks 100% and I have more than 6300 items sold on the eBay platformMy account has never been subjected to any kind of restrictions or bans, I pay my financial obligati...

eBay issue payment

There is a issue when I when I try to buy a ps5 controller I have issues with the payment method when I purchase it it didn’t send me an email. I had to keep on canceling it and I keep on charging me.

Automated Promotion Campaigns Not Including New Items

Automated Promotion Campaigns Not Including New Items: I have been running an automated campaign for a few weeks based on store categories. All of a sudden, this system is not included new listings when it worked before. I am doing everything as befo...

Store Subscription

Setting up as a new reseller and added a credit card payment method. When attempting to select an ebay store subscription, it advised no payment method on vile.

Missing blue watchlist banner on listing pages

For about the last 2-3 weeks, I no longer see the blue banner on the top of the listing page for listings that are in any of my watchlists. Can this issue be resolved? Thanks for any info.

Newly Listed items now just defaults to useless Best Match search in eBay Stores

A buyer reported this on a recent thread, but I see that for my own Store, customers cannot search by Newly Listed items. I list new items almost daily and many of my sales are to regular customers who buy items I've posted in the last 24 - 48 hours,...

Resolved! Unable to delete files from my "Ended" list.

pop-up tells me they are NOT on my watch list . . . but there they are on my "Ended" list.

New Saved Searches page

I just got a load of the new saved searches page and I have to say ebay has outdone itself on this one - what a horrible design and complete mess! It looks like a page for idiots. Why do they feel the need to change things that are just fine the way ...

Apple apple watches

I received a refund for my Apple watch for but I did not receive a refund from my Apple watch 7

Ebay Community Web Site Malfunctioning Again

Web Page Loading Is Too Slow. The web page is taking forever to get ready to receive data entry, and the page is jumping. When I clicked in one place, it selected something different from that I wanted, and cannot undo it.

Seller Hub Active Listings Search Feature

I am unable to search just the SKU field. I use that for inventory and when you use the new search feature it searches multiple fields of title, sku, and item number. I see no way to only search SKU like it was in the past. FYI the gear icon does not...