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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

BID WON'T RETRACT

Tried to retract a bid for an item whose description changed significantly.All I get is "Unknown system errorAn error has happened while processing the request." and the bid won't retract. What gives?

Customer bid on an item and then waited for delivery then said did not recognize buying the item?

So I had an Apple Watch series 3 for bid for about 10 days a customer won the item then ask to have the item sent to a different address(not the first time to send item requested by customer to a different address as gift are a possible reason for su...

Resolved! ebay's request a refund doesn't work as of 01/02/2021, anyone is experiencing it?

ebay's request a refund doesn't work as of 01/02/2021, anyone is experiencing it? I tried in multiple browsers, the same error. Keep getting this message:This site can’t be reachedreturns.ebay.com took too long to respond.Try:Checking the connectionC...

Will someone please rethink this sign on?

I had to delete my Chrome cookies, and so had to sign on to ebay from scratch. When I woke my desktop PC it had a goofy Captcha screen, which is fine (I checked the box, no sweat). Then after that, a major WFT Were They Thinking screen appeared. Seve...

eBay opens a new tab when clicking to view an item

Does anybody have a fix for this?

Shipping labels showing date to ship as Friday the 12th? What happened to thursday shipping date?

I have one day handling so my items that sold today have to ship tomorrow which is Thursday the 11th but the only options in the drop down menu on the print shipping label page starts at Friday the 12th. I am not sure if I can use a future date like ...

Oops, Something went wrong November 10

eBay Veterans, I know it will never happen, but wouldn't it be nice if after a significant outage like November 10 (sales/shipping support out of whack the day before a Post Office holiday) to get an explanation from the technical folks? There never ...

Resolved! My purchases have disappeared

I checked my purchases and ebay tells me there aren't any purchases. I just spent close to $250 and where are my purchases??

Orders page completely empty?!

Is this happening to anyone else?

What's the status of not being able to view sold items or complete shipments? Is Ebay crashing?

Purchased items

Purchased items irretrievable. Also unable to track from shipping confirmation email. What gives?

Unable to list Items

It seems an upgrade is being made on the create a listing page and it's not working so well. When I try to sell a similar item, it takes me to a new create listing layout and then disappears. Why initiate this upgrade now instead of the middle of the...

Cart Crashing

Okay, I cannot get any action related to my cart to complete without crashing — add an item, remove an item, save an item in the cart for later, even just viewing my cart is only working in about 1 out of 10 tries. I’ve tried using the app, I’ve open...

eBay is having major site issues this afternoon, but not putting them on the System Status Page

I try to send a combined invoice to my buyer, and get an error message: "You are not the seller of these items. Please sign in under the correct seller account. " HUH? I only have one ID... I try to see my sold items for today and yesterday. eBay sel...