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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Label printing not conforming to customer selection, defaulting to Priority

As reported more than a year ago, eBay sales shipping label printing is not conforming to customer selection (First Class or Parcel Select) , it is annoyingly and expensively defaulting to Priority. How about eBay owning and eating this long-running ...

MY GIFT CARD BALANCE GOT SUCKED OUT

Hello people, I am a customer in the United Kingdom who is using a United States account and gift cards, I verified the proof that I bought and own my gift cards and they were binded to my account, I am planning to ship items to my buddy in the US wh...

Listings not showing in store, Glitch, eBay support not helping

On 11/23/2021 our 16-year-old account with store was restricted for 3 days due to having two listings with items eBay felt were prohibited. Upon talking to them it was agreed the items were not restricted but the damage was done. After 3 days our lis...

phone app is Down!!

ebay's phone app. is DOWN just days before Christmas! BRAVO ebay - BRAVO!!!!!!

Can’t add Bank Account!!

So for 5 days I’ve been trying to add my bank account!! I get through all the hoops and then it just gets stuck on the ‘Confirm bank details’ page. I contacted eBay today and was told it is a technical fault they are aware of and as soon as it’s fixe...

Create A Mailing List

Hi Everyone! How do I create a link for buyers to join a mailing list? I've spoken to Ebay on multiple occasions over the past several months and am repeatedly told there is a glitch and my concern will be sent to the tech department. All to no avail...

why can't I write feedback on a buyer who made a dishonest claim for a refund?

why doesn't the feedback page work? One more example of ebay taking and buyers scamming and me paying as usual. No help whatsoever. called customer support, the guy claims he can't hear me. Calls back from another number and then wants me to download...

Resolved! Item Specifics Going Wonky

Today, suddenly, I am getting 'add required item specifics' - which is fine, except it's asking me to add this> Exterior Material, Exterior Color required on a handbag that is sold and shipped on a handbag that already has those specifics filled in a...

HELP! I use a laptop and can no longer read Seller's Description

HELP! I use a laptop and can no longer read Seller's Description. All words in Description are now in a narrow column on left of screen. How can I fix this?

leaving feedback

what is up with the Feedback page. Can't get to it now and people are not leaving any Feedback because of you changing pages !!! Why isEbay always meddling.....yes meddling in our business.

eBay FREE Shipping glitch, SELLERS BEWARE

For some reason eBay has been changing my listings to "FREE SHIPPING" after I list an item.This has happened multiple times in the last few months. As many know, this glitch has been happening on and off for years. My guess is it might happen anytime...

Account update to sell

For the last four weeks I have been trying to update my account to be able to sell. I mostly buy on eBay but I do have some items to sell and I have sold items on eBay in the past. Every time I go in to update my information I get the follow error me...

Update bank details

I try to update bank details and it gets stuck loading and never loads. Need help, sold 2 really epic items that now I can't get MY money for, please help!

Link from Seller Hub to "Scheduled Listings" STILL not working - three weeks now.

This is being ignored and should be FIXED! It has been reported countless number of times by different sellers over the past month.Doesn't work in Chrome or Firefox. C'MON! FIX THIS!!! I need the 'edit' functions only available on this page!!

I can't set up a bank account for payments "Something went wrong"

I can't set up a bank account for payments "Something went wrong. Please try again later." Do you know what did work? When eBay let me collect my payments through Paypal. eBay doesn't want me to sell on its platform I guess. Change something else eBa...