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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Something went wrong, check everything is right below" problem solved

Hi, I had this problem, but have now solved it. When you have saved your ad don't click on "list with displayed fees", click on "preview" and at the top of your ad it will say "list it", click on this and it will work every time. Hope this helps ever...

Happening Again...Re: Active Listings Disappearing

Seems this occurred back in February, and now several people are reporting this anomaly again within the last 24-hours as of October 26. Read through the string from February and did not see any technical explanation. I guess responses are disappeari...

6 Items SOLD are stuck in UNSOLD

Hi, 6 of our items Sold are stuck in Unsold and we can't send a invoice or combine a invoice that one shows paid and the other is in Unsold.

"signinebay.com Refused to Connect" Issue Again

Some may remember earlier in the year this same problem raising it's ugly head and here we are again. First off let me say NO, I do not feel that this is an issue on my end. I am having this same problem on my laptop (which I updated the browser & cl...

Tired of "Looks like something's wrong. Please try again" Other online platforms to sell ?

I've had it with Ebay, been on it for 20 years but lately Ebay has been a total disaster, constant glitches. For the past few days I have not been able to list items, getting : "Looks like something's wrong. Please try again". Looking for suggestions...

Anyone else having trouble printing shipping labels?

I get an error message telling me to check whether my browser is supported. It has worked as recently as 2 hours ago, so I am guessing that this is on E-Bay’s end?

Resolved! Hallmark Ornament sellers beware Gallery charges!

I am still investigating this... but I wanted to warn other sellers just in case I am right. Ebay recently notified all of us about category changes. I downloaded the file and it was ENORMUS! I scrolled and scrolled and scrolled and didn't see anythi...

Shipping labels

I have not been able to print a shipping label in app. It says go to desktop. So I go to desktop mode in safari because I do not have a computer and it won’t let me select a shipping service on there. Has anyone else had this issue? I’ve never had a ...

Search active listings is wonky...

When using the search box from 'Search Active listings' within the seller hub, the results are frequently not complete. The exact search keyword one day will yield and different number of items the next day. This is a nightmare when trying to do inve...

Cant communicate with seller, doesn't work.cant't bid or make offer either not working!

I have tried making offer on an item and get a message "Unable to purchase this item due to restrictions from seller". I have never communicted with the seller before. I tried sending a message and get " were sorry we couldn't find an answer for you....

Missing sales in seller hub my daily totals less than what was sold

I am missing sells in seller hub, they show less on the sales chart than what was sold. I even down loaded the XL spreedsheet and they are missing there. Funny sales are missing but ebay fees show when I look at my percentage of the sales there way o...

Your listing cannot be canceled

This is coming up on all 4 of my accounts. If I try to end a buy it now listing with no open offers or anything like that and it won't let me.

What Happened? Can No Longer Print Packing Slips or Shipping Labels?

Not sure what happened... but something's gone wrong in connection with printing detailed packing slips... and it appears we're now required to download the shipping label in order to print the label? Something has changed... and it's not helpful at ...

BULK LABEL PRINTING ERROR

Since last Friday October 8th I keep getting an error message when trying to access the Bulk Label Printing Option, I have several orders ready to be shipped but I cannot print the labels.Printing labels individually it is not an option since I need ...