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Current known technical issues - updated as of 04/22/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay retroactively changing impression and page view?

Has there been a change to the impression and page view system?Are they retroactively changing numbers, this never happened before example on monday it would say 1ktuesday 900Wednesday 800 is there a new retroactive algorithm in effect that doesn't g...

EBAY Money back guarantee

Why dosen't EBAY make it possible to contact Ebay reps over EBAY Money back guarantee? The so called help just sends you in circles with no out come. The scammer stores are smart so one size doesn't fit all. We need human contact not automation.

Only one offer from buyers in the last 12 hours!!!!

Ebay please stop hurting us seller and our business. As stated before I normally get an average of few offers per hour and to now go 12 hours with only ONE offer!!!! Come on now, please fix the sites technically issues. Since the beta version of the ...

Resolved! "My eBay" page links are not working

I have problems with the MyEbay page links not working.I'm talking about the page in the attached image, where none of the links in blue works. They highlight when the cursor is above it, but a click does nothing. I'm tried it on Safari, Edge, Chrome...

Screen Shot 2021-11-05 at 8.04.15 AM.png

New Sign In activity on your account showing up everytime I need to sign in

This just started happening today. At first I worried and quickly changed my password. Then when it asked me to sign in and I had the new password, I got the exact email. Then just looking at a few things I needed to sign in again and I got the same ...

Can't Upload photos

Had this problem a few days ago and now I'm having it again. I can't upload any photos.......only seeing a spinning circle icon that doesn't stop

Order details glitch

I use the order detail page and stick the postal receipt to it for all of my records. A few days ago the page will only print in landscape which is hard to see because of the small print. I called E-Bay, but they do not have a clue as what the proble...

Printing Order Information

I wish people would let things be if they can't improve it. The font size is super small now. If I enlarge it the width is too wide and the pricing info does not print. There is no longer a web address at the top nor a date and time at the bottom. Ca...

arrows and stars all over the pages

There are arrows and stars all over the pages and I can barely wade through them to make a purchase!

Printing error

Starting 11/2/2021 I cannot print my order details in portrait. This is very frustrating since I order on a daily basis and I file my order details for inventory purposes. I've seen other people are having the same problem, I looked everywhere and tr...

Nectar ~ UK points

HiNot sure whether this is the correct forum...or if anybody has any bright ideas as to how I contact eBay to resolve?I have a Nectar card (UK loyalty points card) which is linked to my eBay account.When I try to convert accrued Nectar points to cash...

Messages not getting through - PC based problem

I have been having this problem (am using a PC). Contacted ebay yesterday: lovely ebay person was originally told by her senior to tell me that my messages HAD all gone through, despite me being able to see that they hadn't (and they are not there if...

account type change

I want to link my Payoneer account eBay. but my eBay account type is business. but I have not optioned for the edit account type. my Payoneer account type is individual. how can solve this.

approved payment method missing?

Hi wondering if anyone else is dealng with this (since I cant seem to contact ebay)I went to bulk edit my listings, and 50 of them came up with an error saying payment info was missing. I exited out and tried again... this time it was 60 listings mis...

LISTING NOT LOADING

HAS ANYONE ELSE NOT ABLE TO LIST TODAY? HAVE THE LISTING ALL DONE THEN CLICK ON SAVE OR LIST AND IT JUST SITS AND SWIRLS STILL SWIRLING AS I TRY TO FIND AN ANSWER.