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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! brand new links on your listings

Searching for a Solution: I've been trying to bang out as many listings as possible lately. This is the season to sell! I noticed an additional link on a location string within my listing. This link is at the end of the category string directly next ...

Reprint shipping labels not working

I got a bulk printing error. So I went to shipping labels to print individual labels and they do not show up. All I get is a circle going round and round!

Can't add a payoneer account

Ebay sent a few emails about the necessity of doing that, so I finally got around to it.When I logged in, I was asked to create a payoneer account, which I did, but when it redirected me to ebay the page crashed. Now when I go back to the page and cl...

Error when trying to view or edit the third-party apps with access to my eBay account.

When I go to Account Settings >Personal Info>Sign In and Security and scroll to the bottom and click View by Third-party acc access I get this error message: "We ran into a problem. Please try again." I want to remove the access I granted to see avat...

Glitch on Shipping Notifications

Hey, sold an item, added the tracking number rather than pressing the “Mark As Shipped” button and now I have a permanent “Your Buyer Paid Ship Now” notification. The mark as shipped button disappears and when you click on the banner, it goes to a sc...

Account Permanently suspended - then suddenly reinstated overnight

Yesterday out of the blue I get an email from eBay stating that my account is permanently suspended and offered zero reason why. There should be no reason, I've been a stellar eBay'er for like 15 years..so I was shocked. I did a chat with CS and afte...

Ebay Took 5 of my auctions Down. Help Please!

Hello, ebay took down 5 of my auctions because of "Vero". What is this? I have no idea. Please help. Something about my items not being real but they definitely are. Thanks for any help. Appreciate it. Here is a link they sent me: https://www.ebay.co...

Cannot make counter offers

Is anyone else having this problem with the latest iPhone update? All of a sudden with my eBay I cannot make counter offers. I can get pretty much anywhere within the app until it’s time to make a counter offer and then eBay freezes and I have to del...

8th day of a 3 day suspension and 451 active listings still gone from basic store

On 11/23 we received a 3 day suspension for listing a banned item - that we never listed - they never read the listing or looked at the images to see that we did not list said item. It was "grips" for pistol - a whitelisted item - those things that g...

Can only add 8 photos not 12 when listing. Called ebay 3 times. Anyone else having this problem?

Broken Links

If you go to Duck Duck Go search engine and type in Grandmas Jewelry, you will find my store name. if you click through it says page not available, from ebay. Half the time on google, it shows the same. The person doing seo for me says there are seve...

Permanently Denied, Now Reiststed

I received a legit eBay message that I was compromising the integrity of the eBay community, although I do not sell on the marketplace, and my account with minimal action, was being permanently suspended. I spent a significant enough amount of time t...