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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Charged for and received an order that i never placed!

I was received and was charged for an order that I never placed either in my account or as a guest. Nobody in my family or household placed this order. This order is not in my order history for my account and I cant see the order with my email addres...

Sending offers

I listed 10+ items on Friday 14th Jan. I've built up watches on items however there is no option to send out these offers. Prior to this it all worked well. I presume this is a glitch. I notice other users posting about this. When will it be resolved...

Resolved! Cannot upload photos to new or add to old listings

I have tried 2 browsers from my desktop (safari & chrome) - both listing tools on each, cleared caches and history, tried different photo formats and sizes. It has been 24 hours and counting. Any help???

Chat with our automated assistant DOES NOT WORK how to contact eBay?

I try to click on "Chat with our automated assistant" and it does not work.Is there a URL I can use?

Using eBay links in eBay search results redirects me

All eBay links in my eBay search results take me to my Bookmarks page. How can I fix? ThanksRon

I can't get "Flat:same cost to all buyers" postage option to work...when creating a sell listing

Hi ,Please refer to the screen shot below...which shows the sell listing settings and the resulting preview.With the settings shown i'm still not getting postage showing up...and the ad is still offering local pickup even though it's NOT selected in ...

Searches

HiWhen searching I'll get, matches found with fewer words,like to know what words?

useless ridiculous search behavior changing to "all categories"

I assume this makes ebay more pennies but for humans it's complete garbage

PAGE NOT LOADING

For the past month or so every time I create a new listing as a seller the page gets stuck when I go to add the brand . A little whirling circle appears saying'' page unresponsive'' and it gives you a choice to wait or close it out . I've reported th...

What's wrong with the, "add to your item description", page?

help please

help me to reactivate my acount i comunicate mor than 20 with agent without any solution please who can help me to reactivate my acount

App does not work on my iphone

Anyone able to help me as to why the ebay app on my iPhone will not work. If I try to use it I get a blank page.

Seller is listing my name in his listing. How to get Ebay to get him to change his listing?

There is a seller who has my name in his listings, as in "this means you ______" Ebay does not have much in the way of contacting them to get this removed, and seller has blocked me for asking him to remove it. How does one go about getting Ebay's at...

We see a huge drop in sales and traffic occurring since Jan 23. What happened that caused drop? TRS

We see a huge drop in sales and traffic occurring since Jan 23. Sales are currently down -45%. Traffic impressions falling since Jan 23, 2021. We see very poor search results and eBay search suggestions do not match key words. Search for Porcelain, e...

Site Certificate Problems when logging in

Is anyone having issues with Ebay today with trying to log on and getting something about site Certificate? I keep running into it all night. I could be going from one page to another or logging on or pages just aren't loading and having to back up a...