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Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cart loading error

Ive purchased many item on this app but I have to not available items in my cart I can't get rid of and everytime I try I show no internet signal but I'm home and refuses to reset or just load. Have not found solution or help

Internal Error Message Android

Am unable to see my sold items or post any listings.Anyone else?Message is about an internal error - restart app. Have DL new app, still unable to stay connected.

thumb nail pictures

Why wont all the pictures wont show or they wont enlarge?

Sale end date not showing up on listings

When running a Sale when the listing is within 3 days of the Sale end date it used to turn red and show how long til the Sale ends. Why is this not showing up any longer?

Poor retargeting strategy

I don't understand why I need to get an email about everything I have looked up on eBay and why is it bundled with promotions and offers: "Are you sure you want to miss out on all the great offers, sales and personalized shopping lists from eBay?By c...

Can’t change fonts in the description box.

Until today I was able to select text in my description box when listing and I could change the font. Now when you select what you want to change the font on, it won’t hold the selection so you can’t change the font.

eBay Communication Glitch. Anyone else having this problem?

As a buyer I'm having communication problems with the seller, I can not reply to his messages (4 in total). Anyone else having this problem? No link to reply, not even on the resolution center. The only option is to wait until July 2 to ask eBay to s...

Can't Leave Feedback

"Leave Feedback" button went from barely visible at the extreme bottom of page, to not visible at all.

Can't pay with PayPal today

First time ever I can't pay with PayPal. Just continues with the searching circle on screen

PSA: the 'Request Total' option has not worked for months, possibly all year.

For listings that still require the Buyer to pay for the shipping, but don't have the shipping rates calculated automatically through eBay (which is more common for items requiring LTL truck freight), the Seller must manually add the shipping to an o...

What happed to the way pictures are displayed?

Before when you clicked on a picture it would display the picture as large as if you would view it in preview on your windows computer. Now all the pictures are super shrunken with a big white bar and it is way worse. Anyone else notice this? You hav...

Resolved! Can’t view any details of any items for sale

Clicking on any list takes me to a blank page where the details of the item, seller etc should be.

WTH Happened?

The last time I sold something was in June/July. I come back a couple of months later and listing a new item on eBay is practically unusable! As soon as the page hits something it doesn't like, EVERY 20 SECONDS, the page refreshes. Which means, whate...

Editing signature appended to the bottom of messages in these forums

How does one change the signature appended to the bottom of messages posted in these forums? I found the signature edit function for the normal ebay messaging function but that doesn't alter the signature for these forums. Thanks.

Listing Template troubles

I have tried for three days now to edit and save a listing to no avail. Is there a problem as I was able to save for a later date 50 listings, now I can even create one listing to save.