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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Help help desk

So it appears the help desk now wants you to go to a 3rd party to create a userid and password give them your CC charge you $1 and then a monthly fee for any help for a problem you are having on their system. I support this,,,, but I told the online ...

Remove contact information and links to websites outside of eBay

i can't figure out how to remove outside web link on my listing any help? https://www.ebay.com/itm/

How to print return shipping label for buyer through return process

In the past when I had to print return shipping labels for buyers it was a one click operation within the return process. It is now telling me to purchase a label from a carrier, download the label, and send it to the buyer. Is this something that is...

Vintage Antique automobile parts

Please ebay put back the vintage automobile parts catagories--this was a mistake imo removing these--impossible to find parts now for old street rods

Best offer and a canceled sale

I received an offer of $14.00 on an item I didn't have 'best offer on' I pulled up the listing and found there were 3 prior offers. The listing was for $30.00 and the three offers were for $25.00. According to the review, I declined them. I never got...

Charged for and received an order that i never placed!

I was received and was charged for an order that I never placed either in my account or as a guest. Nobody in my family or household placed this order. This order is not in my order history for my account and I cant see the order with my email addres...

Sending offers

I listed 10+ items on Friday 14th Jan. I've built up watches on items however there is no option to send out these offers. Prior to this it all worked well. I presume this is a glitch. I notice other users posting about this. When will it be resolved...

Resolved! Cannot upload photos to new or add to old listings

I have tried 2 browsers from my desktop (safari & chrome) - both listing tools on each, cleared caches and history, tried different photo formats and sizes. It has been 24 hours and counting. Any help???

Chat with our automated assistant DOES NOT WORK how to contact eBay?

I try to click on "Chat with our automated assistant" and it does not work.Is there a URL I can use?

Using eBay links in eBay search results redirects me

All eBay links in my eBay search results take me to my Bookmarks page. How can I fix? ThanksRon

I can't get "Flat:same cost to all buyers" postage option to work...when creating a sell listing

Hi ,Please refer to the screen shot below...which shows the sell listing settings and the resulting preview.With the settings shown i'm still not getting postage showing up...and the ad is still offering local pickup even though it's NOT selected in ...

Searches

HiWhen searching I'll get, matches found with fewer words,like to know what words?

useless ridiculous search behavior changing to "all categories"

I assume this makes ebay more pennies but for humans it's complete garbage

PAGE NOT LOADING

For the past month or so every time I create a new listing as a seller the page gets stuck when I go to add the brand . A little whirling circle appears saying'' page unresponsive'' and it gives you a choice to wait or close it out . I've reported th...