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Current and resolved technical issues - updated as of 2/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Drop in sales for Top Rated Seller Upset over Manipulation of search engines
I have been a Top Rated Seller with eBay for 22.5 years. I have never had my items not show up in searches unless there was a known problem. There is no problem now!! Or for the past 3-4 months but yet, I will go for 2 or more days without one sale o...
Lot of technical issues
Just reading through this forum seeing a lot of technical issues, why doesn't eBay fix these problems, right now in sellers hub the Manage scheduled listings have not been working for two weeks or better, I look through sellers listing and they are d...
constant instructions to sign in
I've never seen anything like it. Starting yesterday and continuing today ebay is constantly telling me to sign in. Just now a new version, "sign in using Google". So far I've been able to click around and get in but I'm starting to get worried. Is t...
Worldwide search problem..
Hello, ebay only shows my location(HK,China) country's sellers items not worldwide. Also, send messages in chinese even Language is "English" in setting. Please ! Fix these issues. Thanks !
No notifications anymore? Glitches!
Anyone else have the issue of not being able to open notifications, either on the app or on the website! And I also cannot access any of my offers. It is crazy annoying. Done all the basic things. Been hours. Is anyone going to respond at all?
Order Details Printing Layout Problem
I have this printing issue for about a couple of weeks now. It only printed as landscape not portrait and it did not give me a layout option in the printer box. Firstly I thought it was my printer. I re-checked, reset, called Epson Tech Support... di...
Link to 'Scheduled Listings' in Seller Hub is broken. Going on 5 days. HEY I.T. : Let's fix this!
The link to Scheduled Listings from the main page of Seller Hub (center box on the main page) takes me to a list that says "0" when I currently have 38 items scheduled.The link to Scheduled under the "listings" tab works, but I can't use that list be...
Contacting Customer Service is a JOKE
Why has eBay made it impossible to simply contact customer service? There's no more phone number to call or email address to contact them. I go through the Help and Contact link and they only give some help related articles, and at bottom of the page...
templates
I was switched to seller hub and templates are now gone. Where are they ??????
Bulk Label Printing Error
Hi, Since yesterday, I have been receiving a "Bulk label printing error" message when trying to print out my labels in bulk. I've attached a screenshot of the error. I tried signing out and back in. I also tried deleting cookies in my browser. Nothin...
New browser opens when I click on an item
Why is a new browser opened when I click on a search item?
bulk shipping error
i have been experiencing bulk shipping errors. it says that there is something wrong with my return address. i went into settings and re-entered my information and still does the same. I've messaged eBay many times and nothing. this is so frustrating...
Printer and "Prior Purchases" Problems
Printer diverts to "landscape" in both Internet Explorer AND Microsoft Edge. Also, "Additional Actions" does not function in a list of "Prior Purchases". One has to go to the original item listing and click on "View Invoice" in order to even SEE a st...
Today's glitch
My active listings page is a mess. I have always had it set up for listings to show chronologically with those ending soonest to be shown first. Today, there is no reason to how they are listed. I have tried to customize it 3 times and it just keeps ...
Resolved! sort function missing from ebay application iMac
sort function missing from search tool bar on ebay application on my iMac. it is still there on my macbook pro and both are updated with latest software. I even switched mouse but problem still there. anyone else have this issue with ebay and how did...
