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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bad Request error -- contact your administrator. Who is my administrator?

I am trying to submit a message via the Return handling page (Return Detail). When I click Send, I get an error page:"Bad RequestPlease contact your administrator with the error code: 0.a1f01502.1641451520.e6be84b9" Who is my administrator? I cannot ...

Resolved! ummm....stupid problem. eBay.com has no links to My eBay or Selling

My only choices seem to be what to search for. The page has changed and I cannot get back to MY eBay.

Contact Buyer page shows wrong shipping method

Item was sold by Priority Mail, but was also offered as Local pickup.Label purchased, printed and item packaged.Clicked on Contact Buyer link in "Your sold item is ready to ship..." email to thank buyer.Ask A Question page displays item's shipping as...

Trying to Leaving Feedback

For the past few days I have noticed that the "left feedback" icon is not showing up. Now this morning, I am trying to leave feedback and I keep getting a message that my feedback cannot be left, close the window and try again. I have tried 7 times t...

Feedback icon not showing up

I left feedback for my orders and they are not showing up on my "Manage orders awaiting shipment" page; the last column "Engage buyer." When I check the feedback left for others page, it shows that I did. Just wondering why this started happening wit...

Manage shipped orders awaiting your feedback - not deleting listings after leaving feedback

This is a brand new IT problem . "Manage shipped orders awaiting your feedback " This feature allows to view Feedback on the Seller Hub that still needs to leave for Buyers. Normally after you leave them Feedback , the item disappears from the list. ...

Can't figure out how to reset my account to US

So, I can login to eBay.com using the same credentials as eBay.de. However, even when I order items off of eBay.com, any emails I receive from eBay is in German. How do I change this to English?

C

All day and last night, can't save to draft or list.The circle just goes round and round and roundThankfully, the lister automatically saves if I'm slow between sentences or something. But the pictures usually have disappeared if it did the save the ...

Information disappears on a new listing when I turn off auction option.

Does anyone know how to stop the following from happening: When I am listing a new item, I fill out all the information regarding the description, upload the pictures and then when I switch off the auction option, everything I put in disappears. I th...

can't add combination suddenly??

what happened?? I can't add/edit variations any more? how come?

CANT LOAD PHOTOS TO CREATE LISTINGS

IT HAS BEEN ALMOST A WEEK AND STILL CANT LOAD PHOTOS TO CREATE LISTINGS,,,TRIED EVERYTHING SO PLEASE DONT SUGGEST THE USUAL CRAP COMMENT ABOUT USING DIFFERENT BROWSERS AND THE USUAL TRY DIFFERENT PHONES OR LAPTOPS OR DESKTOPS,,,IF I HAD ALL THAT I WO...

Photos...Going Nuts here!

Go to list...message comes up telling me to submit pictures at least 500 pixels on the longest side.I've checked and double, triple checked and put up different ones.In my Gallery, they all show from 1000+ pixels to over 2000. I've done the same as a...

My Listing descriptons all scrambled

Hi all, Does anyone have a similar problem? All my Listings descriptions are all scrambled. I normally use a html listing template for the item description, woke up today to find out that all the images not loading and the text descriptions all out o...

Listing Photos Not Blowing Up on Mouse Over

Hello ~ Thank you for your time.I have an Ebay Starter Store. My seller name is GreatVintageJewelryOn mouseover of my listing images, none of them blow up. Was wondering if anyone knows the reason why. All my pics are a minimum 500 px x 500 px.