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Current known technical issues - updated as of 5/21/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Communication Preferences Log in Loop.
Have been having this issue for a couple of years now. Have tried calling eBay but the agents either don't understand what I'm explaining or fob me off with steps to take that I have already tried. Basically, every time I have to log in, it boots me ...
Unable to Generate USPS Scan Form in Bulk Shipping - 2 days now not working
USPS Scan Form will not generate for the past 2 days. Used Bulk Shipping to create and print 12 USPS shipping labels on Sunday - USPS Scan form will not generate. Nothing but Bulk Shipping Error messages. Used Bulk Shipping to create and print 2 USPS...
Can’t search for anything using Safari
No matter what I do when I search from something on the website using my iPhone I get an error message saying can’t connect to server. It’s driving me nuts and idk how to fix it
Manage Q&A for buyers page not working
I am trying to edit the Manage Q&A for buyers page. Every time I click submit I get the error message Must Add Valid Phone Number -- even when I do enter my phone number. I am not required to share phone number, so why is this error happening?
Resolved! unable to turn off promoted listing
I keep trying to turn off promoted listings in the hope that this will stop my listings being hidden and my sales from tanking. Nothing seems to be working, and they won't let me turn it off. Please help
Listing
Is there a systemwide malfunction creating and revising listings using the eBay app or am I the only one having difficulty?
Saved Searches is not working
searching for or saving as saved search for this string yields zero result and no update email was received but you can see from the suggested alternative section that there is in fact this product available for purchase "1979 topps 189 ed whitson ps...
Feedback Issues
Is anyone else having trouble with eBay not updating their feedback status? It is showing I have feedback to leave and when I click on the object it tells me I have sent the feedback already...which I already know. Just wondering??Thanks!
iPad not displaying sequential photos of object for sale.
Using Firefox on iPad on eBay site, iPad not responding to commands to expand photo or move onto next photo. Also had iPad completely freeze up when using Safari. System would not respond to home button or on off button for very very long time. I won...
exclude shipping locations
I can't get to the "exclude shipping locations" page. I go to;"manage shipping options" "Exclude shipping locations""Edit"Then I get a message screen that just sends me in a loop back through the same pages.HELP
Please sign in as the correct seller to continue.
Trying to do an invoice for combined purchases. Keep getting an error message "We can’t tell if these are your items. Please sign in as the correct seller to continue." I'm obviously signed in as correct seller to be able to access the invoice. Have ...
Please stop changing listing formats go back to 1996
Lordy every time I look there's a new update or a new method to listing. Stop improving what you think is easier is not. Takes 20 minutes a listing use to take 6 minutes. Unless I'm just listing multiple of similar items . It was actually ultra easy
Cant hookup bank account to ebay
Please help been 2 weeks that I can NOT get my bank account hooked up with ebay. Tried phone, tablet, laptop and also went down to library says a problem try later. Also called 5 times please help I have quiet bit money on there and can't sell more. ...
E-Codes gifts cards Codes
I bought from my carrier E-codes for ebay vouchers. This problem has happened with me 3 times I get codes and it doesn't seem to have a balance it shows up empty I have contacted my carrier they said the issue from ebay and I should contact ebay supp...
Hacked?
I think I was hacked. There are 2 purchases i made yesterday and both were deducted from my bank account 2 times. The seller has no knowledge of it my only proof is my bank statement. Has this happened to anyone before and how do i get my money back ...
