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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"MANAGE STORE" is not functioning

My "MANAGE STORE" is not functioning. I am unable to make any changes to the banner or highlighted listings. Pop-ups (which are a new function) do not download fully to the point where there is a "SAVE CHANGES" button. I am working on Apple Safari de...

Not receiving offer emails no notifications . Have ask for nearly 3 months. Can anyone help

I’ve been asking for months to help have emails notifications sent. I look at my items sent, received offers none but if I click completed oodles are there. Yet I never received one. I’ve went weeks without selling a single item. I’ve called many tim...

Markdown Manager

Hello,I was wondering if anyone else is experiencing issues withmarkdown manager? It keeps saying that there is an unknown error.One of my sales did work. The other ones didn't. Thank you to anyone that can shed light on this.Doug

View Invoice button not working

Am I the only one having this problem? I don't see any other threads about it.I got a message that my March invoice is available to view, but the blue button doesn't do anything.

Markdown/Promotions Manager

Nothing can be revised....I keep getting the error "unknown application error" when I try to add items to a markdown sale, extend it or try to add a new promotion. This is a business killer! PLEASE FIX THIS!

Saved searches emails today?

Curious if anyone gor their saved searches email notifications today?I always get them 7 days a week without fail... until today.Is it just me?

3/22/22 910A ATTN TECH - APPLICATION ERROR CREATING A PROMOTION

SELLERS / STORE OWNERSCan't Create new promotions. "application error" occurs. Can't copy ended promotions, "application error" occurs.

Search phrases on US site is broken, UK site works

It looks like search phrases has recently broken on eBay.com but still works on eBay.co.uk. Here's an example: phrase search on ebay.com for Genesis "Test Pressing" : many "similar" things without the actual search phrase the same exact search phrase...

Best Offers

how is it possible to take best offers when some show up 1 day late after it expires ?? been going on for awhile now i check daily Please Fix !!!

Just turned 18 and Ebay cant verify my identity because I have never filed taxes

Just turned 18 and I've opened up an individual ebay account, I've recently just sold right under 2k , i received a pop-up notice to re-verify my info (full ss#) Well i went through the steps, and have failed verification. From my research on this su...

Unknown application error.... When trying to run a sale.

I choose all my items. Then click on Confirm Selections. Then on the next screen where it says Save And Review..... I click that button and up pops: Unknown application error. I've tried a bunch of different ways to get around it, but it's broke and ...

Manga / Graphic Novel Media Mail unavailable

It looks like there was an update last week which changed what category Manga / Graphic Novels are nested under. They are now under the super group collectibles which doesn't allow for Media mail. This is incorrect as Manga are books same with graphi...

"failed to fetch" message when sending an offer through ebay messaging

I'm getting a 'failed to fetch' error when attempting to reply to a message with a send an offer. Anyone know if ebay tech support responds to these issues or even posts anywhere about these issues?

pay.ebay.co.uk Error 501

Please help. If I try and pay I just keep getting this error unable to load pay.ebay.co.uk error 501. Any help would be greatly appreciated thank you

What happened to the search feature? It's horrible now!

I used to praise eBay's search feature compared to that of Amazon's which was seriously lacking. EBay's search used to be fantastic, but not anymore. When I'm looking for something specific, that's what I want the search to show me. Now when I search...