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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing!!!

I have been trying to list items for a week now and still cannot. Customer service says there is a glitch many people are unable to list, but why is it taking them so long to fix this?? Is anyone else really having this issue?

Another store glitch. I noticed with store categories!

I noticed that I have some gold jewelry (that I have in store categories of: gold, jewelry. They were showing up in gold category in store, but not jewelry. Some showed up in both places, and some did not. I went in and edited the listing of those th...

newly-created Ebay searches won't open results in same tab

For 20+ years on Ebay, when I created a new search and then clicked on a resulting item, it always opened in the same tab, in both Firefox and Chrome. But without making any changes to Settings, new Ebay searches insist on opening in a new tab in bot...

Issue with Ebay app on iphone ios 15.5

The ebay app on my iphone (ios 15.5) is not working, it is opened and quit right after 3seconds. Have tried to restart my phone and no luck

Resolved! Ship by Date is Showing 20 June 2022 in Awaiting Shippment, this is POSTAL HOLIDAY!!!

I am just coming back off Time-Away. Now I am clicking on my Manage orders awaiting shipment. I am seeing Ship By date's of 20 June 2022. This should not be as USPS observing Juneteenth Monday, post offices closed June 20, 2022. This should have been...

New listings showing up as a month old

I submitted a number of new listings yesterday. They are showing up in the search results as initiated May 19. I guess I have to end these and then go through the process of reuploading the photos so I will get the proper exposure a new listing is su...

Resolved! Unable to remove item from Watch list

I was cleaning up my watch list today, which just consisted of removing 2 watched items. The first one was removed fine, but I can't remove the 2nd. Instead, when I try to remove it, it's becomes greyed out from my list and I get this message .I've n...

Ongoing Technical Issues

I am sorry but I simply dont understand how eBay is made aware of technical issues, acknowledge that they exist, and WEEKS later the problem is not yet resolved? Instead of trying to reinvent the wheel, why not simply go back to a previous version, w...

Search

The search feature is almost not helping to find anything. I would suggest Ebay really to update this feature.When you search, you just getting the same result on the same listings page by page by page....Show listing only once when you search for st...

Changes to search since update

Since the last iOSapp update i am not able to see any items on ebay after performing a search. Instead, search keeps prompting me with level after level of search suggestions that i click through until it tells me there are no results.

IOS 15.5 Crash

My eBay app opens but then crashes within 5 seconds, but I don’t seem to have any problems with the app on Android. I’d love to sort out the details because I use it fairly often.

EBAY'S SEARCH ENGINE IS A JOKE!!

I can't find what I want to buy.... so often I get one item and then 30 or 40 places down I find the next one. This is awful and is so bad I can't even find the stuff I sell using the exact same name as indicated. I don't care what excuses some one w...

Volume discounts - Request an invoice - not available

When listing have volume discounts the buyer cannot request an invoice. The only solution is to refund buyer.Please fix this! Request an invoice should be available on every transaction.

My manage all page is messed up.. the buyer info is running vertical

Hello my manage all page is messed up the buyer info is running vertical..when it should be running horizontal.. it is taking up so much space

Pictures won't upload

This is my first time adding new listings since the interface has changed for adding items. My pictures won't upload, the twirling wait circle just spins forever. I find that raw pictures upload fine, but if I edit them to crop or size, they won't up...