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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Changes to search since update

Since the last iOSapp update i am not able to see any items on ebay after performing a search. Instead, search keeps prompting me with level after level of search suggestions that i click through until it tells me there are no results.

IOS 15.5 Crash

My eBay app opens but then crashes within 5 seconds, but I don’t seem to have any problems with the app on Android. I’d love to sort out the details because I use it fairly often.

EBAY'S SEARCH ENGINE IS A JOKE!!

I can't find what I want to buy.... so often I get one item and then 30 or 40 places down I find the next one. This is awful and is so bad I can't even find the stuff I sell using the exact same name as indicated. I don't care what excuses some one w...

Volume discounts - Request an invoice - not available

When listing have volume discounts the buyer cannot request an invoice. The only solution is to refund buyer.Please fix this! Request an invoice should be available on every transaction.

My manage all page is messed up.. the buyer info is running vertical

Hello my manage all page is messed up the buyer info is running vertical..when it should be running horizontal.. it is taking up so much space

Pictures won't upload

This is my first time adding new listings since the interface has changed for adding items. My pictures won't upload, the twirling wait circle just spins forever. I find that raw pictures upload fine, but if I edit them to crop or size, they won't up...

I can’t revise listing

When I hit edit listing, it’s been loading forever and never finishes. No error codes.

Pictures will not attach to messages / messages are pages of code & nonsense

For several weeks now, I have not been able to send or receive pictures from sellers or buyers in response to questions. (I use google chrome and Gmail and have not had any such issue until recently) Instead, the messages are pages of computer code &...

Trouble accessing my "Listings eligible to send offers" and my active listing page using FIREFOX

For the past few days I have trouble accessing my "Listings eligible to send offers" and my active listing page and even the buy it now function using FIREFOX. I tried on another browser CHROME and same problem.

Ebay categories have gotten worse while trying to make them better. How can I make suggestions?

REALLY hoping someone on Ebay sees this. Any help would be greatly appreciated in this matter because I am so frustrated. I've recently noticed so many of the electronics I sell are no longer in a correct category. I've found that some of the old (co...

App

Checking in on my ebay app on my phone, it said I needed to update the app, tried to do that and it tells me "oops app not available " what is going on with ebay??

6/15/22 - ATTN: TECH TEAM - STORE, SELLERS - POSTCARD CAT. ISSUES

PLEASE FIX MY POSTCARDS BACK TO THE ORIGINAL CATEGORIES AND ITEM SPECIFICS W/OUT ANY TIME COST TO ME. Ebay on its own decided to place postcards into two cat. Topographical Postcards & non Topographical Postcards. This is ridiculous as this is not pa...

6/15/22 ATTN: EBAY TECH TEAM - TOP RATED SELLER - TECH ISSUES

I've exhausted time & resources so I hope this gets resolved. I am a top rated seller. (note: 2nd top rated, lost 1st top rated when ebay took. away international sales count). Issues:No indication to any buyer that I am a top rated seller, not menti...

Buy It Now, Not Buy It Now

There is a listing that I have been watching that has Buy It Now along with the listing title and thumbnail image. When I click on Buy It Now to purchase it there is no BIN option. I've never seen this before. How does that happen?

Automatic log in to community

Why is Ebay logging me automatically into community although my slider for not doing so is placed correctly in account settings? Whenever I log out of community I log out my selling account and vice versa. I did erase cookies and it didn’t solve the ...