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Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Haven't been able to load pictures all day, 07/15/22. Anyone else having issues?
Haven't been able to create a listing all day. Pictures won't load and getting a note that there is a technical issue and to try again later. Is this widespread?
Main photo is not showing in searches - just a random variation photo - ALMOST ZERO SALES
So, my sales took a nose dive a few weeks ago. I've thought - maybe it's summer, maybe it's the economy....Then, today I did a search for my category and my zip and discovered that the majority of my listings (I have almost 1,000) are showing a rando...
Volume Promotions not showing up.
My promotions haven't been showing up. On the selection page, e.g., I can see that all 153 items in one of my store categories has been selected. I checked that we are past the start time. Yet, on the summary page, there is nothing in the "No. of Ite...
The new page view
This new look with everything in cascading in one single column in the middle of the page is horrible and much too difficult to navigate. I hope it's a temporary glitch.
'File a report' function broken.
As the title suggest, the dropdown box is empty on the File a Report page. This has been broken for quite long and it is so simple technically to make it work on any device that there is no other explanation than malice. No one is this incompetent. T...
Resolved! Anyone else has broken impressions today?
My impressions show 0 for today on the graphs and everywhere.
Resolved! Remove contact
I have an alert and request from ebay to remove contact info or links to other website. There are no such things in my listing. Can you help me figure it out? https://www.ebay.com/itm/284567636624
Seller won't post to your location! Serious Ebay technical issue
I have noticed this week that I have been contacted by numerous buyers advising me that I will not post to their location. When they try to purchase from me they get a notice and they are unable to proceed I have contacted eBay and they said that the...
International Shipping Label Problem - 4 days now w/no resolution
Is there another level of customer service that one can speak to when the 1st level agents are not able to help? I am unable to purchase/print an International Shipping Label. I called on Monday and I was told it was a known technical issue, and that...
Order Number is changing in download files from XXXXXXXXX010 to YY-YYYYY-YYYYY format
When I download my daily orders from Seller Hub>Reports>Downloads I see that some orders in Order Number column are in format XXXXXXXXX010 and others are in format YY-YYYYY-YYYYY. It looks like the format changes after an order is paid and shipped. I...
Unsold Item Search Completely Broken......
There is no way to search unsold items. Was working fine yesterday and today it is totally broken. Can not search by titleCan not search by Custom Label (SKU)Can not search period! Every single search brings back ALL unsold items! Like that is really...
fabric listing details
frustrated that the listings in Crafts, fabric, default to item specific quilted especially when listing by phone. even when I uncheck the box it will still list as quilted. only about 1% of all fabric listed is actually quilted. Why is this a defaul...
After A Fixed Item Sells And Quantity Is Zero, It Can Be Purchased Again
This is a follow up to a post from 16 months ago that has been ignored by E-Bay------The item sells, quantity gets reduced to zero but the item is still up for sale and can be purchased by another customer. How can this be adjusted? Hey moderators, h...
Zero Quantity Items Available For Purchase
Hello, I've recently run into a problem where an item sells but it remains active with zero quantity available. The problem is that people can buy the item when there's zero available. I've had to inform the buyer and cancel the sale BUT my out of st...
