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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

exclude shipping locations

I can't get to the "exclude shipping locations" page. I go to;"manage shipping options" "Exclude shipping locations""Edit"Then I get a message screen that just sends me in a loop back through the same pages.HELP

Please sign in as the correct seller to continue.

Trying to do an invoice for combined purchases. Keep getting an error message "We can’t tell if these are your items. Please sign in as the correct seller to continue." I'm obviously signed in as correct seller to be able to access the invoice. Have ...

Please stop changing listing formats go back to 1996

Lordy every time I look there's a new update or a new method to listing. Stop improving what you think is easier is not. Takes 20 minutes a listing use to take 6 minutes. Unless I'm just listing multiple of similar items . It was actually ultra easy

Cant hookup bank account to ebay

Please help been 2 weeks that I can NOT get my bank account hooked up with ebay. Tried phone, tablet, laptop and also went down to library says a problem try later. Also called 5 times please help I have quiet bit money on there and can't sell more. ...

E-Codes gifts cards Codes

I bought from my carrier E-codes for ebay vouchers. This problem has happened with me 3 times I get codes and it doesn't seem to have a balance it shows up empty I have contacted my carrier they said the issue from ebay and I should contact ebay supp...

Hacked?

I think I was hacked. There are 2 purchases i made yesterday and both were deducted from my bank account 2 times. The seller has no knowledge of it my only proof is my bank statement. Has this happened to anyone before and how do i get my money back ...

Orders Feedback Icon

Fixed. Thanks

New ebay IOS update won't let add quanity?? Please fix.

Since the new update for ebay app on IOS. I the select quanity pops up but is useless. It won't let me add more. I have to go to Google Chrome browser to even send multiple quantities or buy extra.? Frustrating. Buyers are messeging me saying they're...

Have a truck listed and Ebay messages I reply to get bounced back to my email address

I get an email from Ebay for a question someone is asking about the truck. I click on the Reply button which sends me to My eBay: Messages, where I reply as usual. I few minutes later I get this message below in my email spam folder. Why do I get a b...

listed items not appearing

for the last few days, my wife and my sites are relisting items, but they're not appearing on the listings ?

Ebay filter bug

Whenever i type a brand, lets say Polo Ralph Lauren.Then i go to the filter section, i then go to the BRAND filter section with all brands listed i can filter in.For some reason i can click on any brand above or below polo ralph lauren..but i cannot ...

eBay app not printing labels?

As of the last few days, the eBay app on my Android phone will no longer allow me to print the labels. I tried clearing data and uninstalling then reinstalling and checked for updates with no luck. These are not international sales or even sales to P...