Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Softlocked out of messages on desktop

If I click on anything that directs to messages I get a login prompt and then I'm greeted with attached screen. Pressing continue redirects to the same message/screen; it does not continue on to messages. I can access messages on the mobile app. This...

Resolved! Currency shown incorrect on my eBay

Hi There, When i go into Ebay i'm getting either US dollar currency showing up or Japanese Currency as i'm based in the UK it should be British pounds. Can anyone help ?

Update account Details????

So I keep getting this message: You need to update your account details by Jan 23, 2023 on file in order to avoid any issues with payouts in the future. I have done what they asked 3 times now with no explanation as to why they are not excepting my i...

Problem with Payouts

Having a problem with payouts today. When I chose to "withdraw" to my bank account, the process starts and then comes back with a message: "Unfortunately, we ran into a problem sending the payout you requested on Nov 13, 2022 in the amount of $x@You’...

payouts

are payouts not working ?

selling limits

site says that I have hit my seller limits for the month, and I have not even come close. I have a store, and can’t list anything

APP FREEZES EVERY SINGLE TIME I ATTEMPT TO ADD THE LISTING DESCRIPTION

I recently began listing items via the Ebay app, after taking a couple months off from selling. Every single time I attempt to add the listing description, the app freezes & then shuts down. This has been happening for a few days now. I just uninstal...

My eBay app is broken! Since the latest eBay update!

Since the last eBay update my eBay app is broken! I can only leave feedback for the first item if I bought several items from the same seller at the same time, and that one feedback does not automatically attach to the rest of the list. Furthermore I...

my seller account on eBay has been restricted.

To whom it may concern, I always appreciate the terms and polices of any platform, I know that the rules and regulations of any platform are for our own benefit but I am sorry for any wrong done by me unintentionally and I will never make that mistak...

No pictures when searching. Cant buy anything!!

When you go to search page all you see is a lot of white and black arrows no pictures of listings. Hope others are not seeing this as I also have things to sell!

I read a pinned post to contact customer service

I need to void a label and it will not allow me. I have another post in here about the same thing. It says to contact customer care. What do you do then? It has nothing listed that applies to this situation? It just states "technical difficulties try...

Technical issues, please try again later.....

So something of my sold and I looked at it and I accidentally I guess bought the label through usps. I immediately looked up how to avoid it and did so, choosing void label, simple enough. That was the day that the sold by the way it was not after 5 ...

TECHNICAL DIFFICULTIES, PLS TRY AGAIN LATER

Saved search emails show wrong number of new items "12 NEW!"

I saved a search and signed up for daily email notifications. The daily emails are always entitled "...: 12 NEW!", even though there are much more than just 12 new listings. For example, even if hundreds of new items were actually listed over the las...

mi cuenta

ya no seque hacer ni aquien preguntar me sale un banner que dice que tengo que actualizar mi informacion ya lo hice recientemente cambie de direccion he hecho lo que he podido pero me sigue saliendo el banner alguin que me ayude por favor