eBay

Saved search error - Using both "Used" and "Not specified" filters in "All Categories" Saved Search

Using a combination of both the "Used" and "Not specified" condition filters in a "All Categories" Saved Search does not save those two filters. The Saved Search clears those two condition filters and shows all items. For example, if you wanted to sa...

My eBay watch list not showing when using my Waterfox Browser.

This just stated a few days ago with my Waterfox browser. My eBay watch list is now only showing a few random items about 9- 10 when I have 175. No page numbers on the bottom; it's blank. I'm eve able to see items that have expired. Everything else w...

Ebay shipping labels not printing correctly - upside down and tiny

Started having issues on both of the computers I use to ship labels yesterday. The labels are output upside down and small. Here's a good example.....I mostly ship using ebay standard envelope shipping for sports cards. The software is set to output ...

New Tab Opens When Clicking on Item Link

This is a design flaw and should not be how this site is programmed to work. This is non-standard and poorly thought out. Opening multiple tab ENSURES your users close all tabs instead of leaving some open to check on later.External Links Affect Your...

Unable to share a listing

Whether on a browser or in the app, pressing the hamburger menu to the right of any of my listings to get the ‘share listing’ button either results in “oops something went wrong” or nothing occurs instead of returning a link you can copy/paste. What’...

Displaying sold items as unsold

Ebay has started listing “sold” items as “unsold.” As a SELLER this means (1) I cannot see the buyer’s address so that I make delivery; (2) I cannot contact the buyer; and (3) I cannot determine if I’ve been paid.

Ebay is not charging enough to cover shipping cost via Fedex

I have been seeing quite a few orders where what ebay is charging for Fedex labels is not enough to cover the cost - most notably the Fedex Home Delivery. I have repeatedly pointed out to ebay on any forum that would let me, that they need to offer H...

iOS app not displaying search results

Hi - I have been periodically having trouble with the search function not working on latest version for iOS. If i search for something, i am not shown any listings. Instead, I am shown a continuous loop of related search terms and no products. I have...

Relist Date BUG in search results by Time, Newly Listed

Relisting tool has a DATE bug in search results I just came across this bug this week, but it has been around since at least Aug., 2020. When I sell an item that has another to sell, I use the sold item to RELIST the item I want to. Unfortunately, th...

Can't access subscriber discounts

This has been going on for over a week. When I click the link to Subscriber Discounts, I get:"Oops, we ran into a problem. Sorry about that—please try again later. If you keep getting this message, contact us by clicking Customer Support at the top o...

Contacting ebay

Previously sold items not showing up

I had sold an item a few months ago and yesterday selling showed the total amount gained and each item sold. Today it’s showing less $ gained and 1 item missing from sold history. How do I resolve this? And what causes this to happen? Thanks in advan...

Description is not showing full width?

On some listings the description shows full width for seconds then shows as a narrow column. Others first show as a narrow column then revert to the full width. What is going on? I first thought this it picking up the page size from the default print...