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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Why is my account being blocked from PURCHASING silver coins?
Today I tried to purchase silver coins in 20 count rolls, ($731.21) . I discovered I'm being blocked from purchasing because of "Limits Placed on Accounts Based on Reviews". I quote: "To ensure that eBay remains a safe marketplace to accept payments,...
SHIPPING COST TOO HIGH - eBay negotiated discount rates
I allow my buyers to have visibility to the "eBay negotiated discount rates" on shipping costs to all carriers. However, a buyer recently paid $26 (UPS Ground) to ship an item from IL to CA via UPS, when the negotiated rate was $15. I have noticed th...
Awful new ad format, it's bad for .99 cent shippers
In the new shipping dimensions (section) of the new and not so improved ad format that has been forced upon everyone....there are 3 shipping dimensions boxes. The middle/second box needs to accept a .20 or a .25 for .99 cent shipping. It only accepts...
Messages dropping out of enter/edit mode on iPhone13mini
When I reply to a message (in edit mode- the default), after typing for a few seconds, the page drops to the small window. I then need to tap the small window to continue…. This happens repeatedly……really annoying
Resolved! Search Bar in ebay stores not working
Once I enter a item in the store's search bar it won't let me click on it , nothing happens . It's the same at any store site I go to.
Ebay Custom Label SKU
Is anyone able to help get the SKU in my listings when I go to create a new listing?? I have been talking to support and spending hours trying to get this corrected but no one seems to know what the issue is. I have a store. I have tried on my phone ...
explore.ebay.com not workig
https://explore.ebay.com/ not working. trending itemes not loading.
Can't leave feedback to buyers on app
It lets me leave feedback to sellers no problem on the Ebay app but lately when trying to give feedback to buyers it says "We ran into a problem. Please try again"
Cannot access my Seller Hub/Listings.
Getting a "It's not you. It's us" server down error message. I cannot access my listings. However, no other site functionality seems to be impacted. Am I the only one experiencing this?
Auto-Filtering search results with a vehicle from 'my garage'
this just started today - 09/14/2022 - if i search for, lets say 'OIL COOLER', the results are filtered using a vehicle in 'MY GARAGE'. this SUCKS! I have to then select 'CHANGE' then 'SHOP WITHOUT A VEHICLE'.STUPID BEHAVIOR.
Account restricted
I changed my shipping address on my account and ebay restricted my account and ask for a pic of my ID. I sent it in got an email that it was unrestricted but it never got unrestricted, it's been 7 days now. I have made several calls with no help. Has...
New listings not being indexed on eBay search!
Ever since around 2pm EST yesterday, every new item I list for sale gets indexed in the eBay search about 1 min after being posted, but then after about 5 mins, they get taken off the search and just disappear. They are still located in my items list...
Ebay Message
Every time I login for at least a year I get the message below.I would not care except they also go to my registered email account & I have tried to get ebay's so-called customer service to stop them but of course that may never happen. Does anyone k...
Customer Shipping Defaults to USPS Media Mail when no such service has not been offered
Customer shipping sometimes defaults to USPS Media Mail even though we have removed this shipping service from all our product listings. After a lengthy discussion with EBay Help, I was informed that USPS has limited the number of 1st Class packages ...
