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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Buyer not able to pay, seller can,t send invoice

I sold an item through best offer. The buyer is not getting a "Pay now" button. When I try to send an invoice, I get an error message "You cannot invoice because the buyer has already paid or the transaction is over 30 days old". Both of which are in...

BULK EDITOR immediately shows $6 insertion fee charge BEFORE any changes have been made.

@ devon@ebay As soon as my listings populate in Bulk Editor, I immediately see "Estimated fees: $6.00" at the bottom...this is before making any changes. The charges are insertion fees for listing in 2 categories which I already paid at the time I li...

Resolved! Kicked off indefinitely

eBay kicked me off selling indefinitely for life I was a top rated seller and everything but I lost my laptop and password and didn’t sell for about a year. I finally got back in my account and I’m banned indefinitely . Has this ever happened to you ...

Resolved! Shopify Ebay Integration not accepting Paypal

I've just created a new Ebay account and trying to connect it to Shopify.When going to complete the setup, a popup appears which takes me to Ebay integration product setup page.I complete the Inventory Location page, then on Payment & Taxes page this...

Resolved! Trying To Order A T- Shirt It 's Invalid ITEMS

The Item Is Invalid

Phone replies on messages, screen goes blank

I was wondering if anyone else is having a similar issue. It seems that when I reply to a message on my phone during my reply the screen goes blank and resets as if I have not written anything. Then I have to start all over again. Is this an ebay iss...

International inventory fail

I am having a problem with my international listings. eBay servers in other countries are not removing my listings after I have previously sold them, then when I sell it again I have to disappoint and refund the client. Not good ! I have disabled my ...

Extra discounts being applied

My buyers are being permitted to use a public coupon I post on top of an "offer" that is accepted, This allows for more of a discount than Im willing to sell more. I want to offer only one discount per sale.

Shopping Cart page "Technical Issue" message

SO anyone else getting a message on their Shopping Cart page that reads in the RED bar " We ran into a technical problem. Please try viewing your cart later". This comes up after I sent the seller a request for total on the page. Have had this messag...

Title Encoding with %20 character

Hello !When I am creating the tile normally its appears with encoded space with character . why it was like that? my title - Health Tea Breakfast Organic Health Appears - Health%20Tea%20Breakfast%20Organic%20HealthThank you

When Listing the title its encoded with %20 ( Space character)

Hello !When I am creating the tile normally its appears with encoded space with character . why it was like that? my title Health Tea Breakfast Organic HealthHealth%20Tea%20Breakfast%20Organic%20Health (appread)Thank you

Resolved! Editing Shipping Options

When I edit a listing, and change the shipping options (dimensions, weight, shipping services, etc), and I click the "Offer Shipping Service" button, it spins, but never saves the changes. HELP! I can't edit any shipping service on the computer. I ca...

collection beta issues

Collection beta: are we ever going to be able to edit, add pics etc after we have already entered our cards? We cannot enter our cards manually on the desktop version and must initially enter our card info on the mobile version, but all my scans of t...

"Last seen", "watched items" and etc are no longer vissible

"Last seen", "watched items" and etc are no longer vissible on the home page of ebay.com and ebay app.

cant post

It's been over a month and a half since I've been able to post. it was all great and then one day the whole layout changed and I could not select my shipping or returns it just shows a checkmark next to it and won't let me change it I've set a prefer...