eBay

Add Photos Not Working

I was enrolled (forced) into the new listing tool about 3 months ago, It has more than doubled my listing time do to the add photo's not working. I have to attempt to add photos to my listings 2 to 5 times before it works. The page will refresh and I...

Ebay claims no connection when there clearly is

Why is the ebay app through Google all the sudden claiming you do not have a internet connection when you clearly do?This annoying and serious problem started for me in the last 48 hours. It's obviously on ebays end even though there service status b...

Cannot send offers - pages no fully opening - waste of time

Cannot send offers - pages no fully opening - waste of time. Way to many technical issues to count. Switched computers, no difference. Using windows 10 and latest Mozilla

Visited link in browser not colored with hash=item

I just noticed a new issue: When viewing search results, the item links now include "hash=item" followed by a long term. When I click on the link, a new window opens with the item description. Going back to the first window with the search results, t...

eBay Store Name and URL

Hello, I've had an eBay personal account for 20 years. I recently opened an eBay store and have a subscription to the "Starter Store" package. When I set my store up last month, I used a store name that I really didn't like, but knew I could always c...

I am not eligible for Promoted Listings - Yet I am a Top Rated Seller

Hi dear eBay customer service,I have been trying to solve this issue for months, I am a Top Rated Seller and have been for months but yet I am not eligible for promoted listings, I have never been eligible since I had an account. After over 10 calls ...

Stolen phone

A few days ago, I was bought a phone in ebay. The publication said that the phone was unlocked but when I wanted to connect it to the carrier I cant. The carrier said to me that the phone was stolen. I want to contac ebay but they dont answer me. I s...

Can not provide contact information

The flag does not change (representing country of phone number) and the continue button is unresponsive.

Issues listing

My drafts are disappearing (drafts that were recently opened and edited). I am currently unable to upload pictures and unable to save draft. Pictures were taken using camera in web browser (firefox) on my ipad. I have trouble listing (that I limited ...

Buying with giftcards

My giftcard code says I can't buy a item from another country but the item ships from USA.

Messages Do Not Open-Screenshot of Error Code in Body of This Message

Sporadic failures adding SKUs to existing listings

I just wasted over an hour adding SKUs to existing listings, only to have approximately 50% of them disappear after the fact. I've tried both the bulk edit feature and editing individual listings, on both Chrome and Edge. There's no rhyme or reason t...

Where is the list of ongoing technical issues?

The posting here: Share eBay Technical Issues - The eBay Communitymentions: We have detailed them below. If you are impacted by one or multiple of these please consider contacting Customer Suppor...Except the posting ends without listing the problems...

2FA Text Security Codes have randomly stopped coming through

They were working fine 9 hours ago, but I have just tried to login and cannot. The security code text does not come through. I have changed nothing since when they worked, and can get similar 2FA security codes from Paypal etc still just fine. What a...