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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

EBAY REP TALKING BEFORE WE EVEN PICK UP THE PHONE AND SAY HELLO

WE HAVE NOTICED THAT WHEN WE ASK FOR HELP AND CONTACT THAT THE PHONE SOMETIMES DOESN'T EVEN RING BUT THE LIGHT ON THE PHONE DIAL LIGHTS UP , SO WE NOW HAVE TO HOLD THE PHONE IN HAND AND ANSWER BEFORE THEY DISCONNECT , WE GET THE MESSAGE : " Thanks fo...

Listing an item and received error message "Because Item is Susceptible to Price Gouging...."

Listing an item and received error message "Because Item is Susceptible to Price Gouging, It may only be sold by Authorized Sellers. Do Not Relist this Item". ???!!! HUH? (P.S. If it matters, I was only listing it for $25.00)This is a hand painted Gl...

Disappearing messages sent to sellers

Hello there!I’ve been having this problem for quite sometime now.When I try messaging a seller, my messages disappear shortly after being sent.I tried contacting countless sellers to see if the problem persists, but it still does.Is it an account ver...

Final Value Fees not being refunded on returns

We recently had about $2,500 worth of final value fees pushed through in 1 day due to a glitch that was not charging us final value fees (ALERT14305). However we have been charged final value fees ON ALL RETURNS associated with this glitch, despite t...

PAY NOW glitch

I made an offer on an item and it was promptly accepted; when I went to ‘pay now’, instead of being brought to the page where payment options would normally show for selections, all I’m seeing is ‘sold’, and ‘sellers other items’, as if this were an ...

A new device is using your account

I do not need A new device is using your accountI get like 50 of these messages a week, STOP PLEASE

listing error shipping cost with ebay authentication item

I am having an issue posting a pair of Nike's that qualifies for Ebay authenticity guarantee . After completing all details necessary and selecting post item - I get an error that says "ebay listing error shipping service , domestic shipping cost" bu...

It's almost 2023 But you still cannot change the time zone on eBay

Well, that's all, realized that after loosing a bid, I am closing my account end of this year, I really don't see the point in this platform if they cannot let us change something so basic as a time zone. If it wasn't sad, it would have been really f...

Bug report: Monthly limits>Request to list more > looping (on ebay.com)

Bug report: Monthly limits>Request to list more > looping It brings me to a page: Unfortunately, you're not currently eligible for a selling limit increase.It looks like you're registered on another eBay site. You'll need to go to the eBay site where...

unable to download photos

as of 7:30 this evening, I haven't been able to create a listing as I receive an invalid error message when I attempt to attach a photo to my listing via dropbox.

Unknown Application Error

I'm getting an "Unknown Application Error" when trying to save or launch a new sale event. I have tried clearing my cache and tried a different browser. Same issue occurs.

How to get sales tax charge removed.

Hi Everyone;Jut sold an item and noticed that ebay charged me sales tax. I live in Delaware where there is no sales tax.To be fair, at the time of the sale ebay had an old address in the "ship from" address entry but I fixed thatbefore I actually pri...

Excluded Shipping Locations

I've set my default shipping exclusion to United States only. However, when I view my item 265786924219, it states that it ships to Burma, Sudan, United States. How do I remove Burma and Sudan?

Please add an option to disable all the automatic translations of titles and descriptions!

The worst nightmare of searching on eBay is the demented automatic translations.This ridiculous feature ruins every search result for products like records, books, movies, etc. I know there is an option on individual pages, but it is absolutely neces...

My account ebay close

My account close and close my email I buy something from ebay I can't open my account and my money cut from my account bank I don't know I send email to ebay no unswer very bad app