Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Item Description Custom Template

I am having issues with creating a new Custom Template in the Item Description area. I am able to "Create" a new custom template but when I try to insert it in the listing nothing populates. Then when I try to insert a second time, the newly created ...

CANCELATION OF PURCHASED ITEM

I purchased an item less than 24 hours ago. I have decided to cancel the purchase but your system will not let me and it will not give me the information necessary to process a cancellation. Every time I try to make any contact, your system keeps sen...

User avatar by Enthusiast
  • 60 Views
  • 1 replies
  • 0 helpful

eBay Standard Envelope

The option is grayed out when I go to print the label for postcards. It is in the correct postcard category and the weight is less than 3 ounces. Anyone else experiencing this? thanks.

User avatar by Adventurer
  • 59 Views
  • 0 replies
  • 0 helpful

Bugs with making an offer

Seller was asking for $75, I offered $64. Seller accepted.Bug 1: Email sent to me titled "Your reminder to pay AU $75.00"Bug 2: When I go to actually pay, it does not give me the option to pay, only to "Request Total".Bug 3: After I "Request Total", ...

User avatar by Explorer
  • 58 Views
  • 1 replies
  • 0 helpful

Programming Issues

This platform has a programming issue, listings in auction automatically relist for a certain amount of times before asking the user to manually relist. eBay’s system is randomly creating duplicates of my listings and telling me I need to relist them...

User avatar by Adventurer
  • 108 Views
  • 3 replies
  • 0 helpful

eBay’s refunds

So basically I had 112$ to be paid out to me today. yesterday I put something up that sold for 200 with 5$ shipping I accepted and printed the label but it got damaged so I refunded the buyer assuming he will just get back the money sent to me and ma...

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