eBay

Not eligible to promote

I just noticed I have 5 items which say "Not eligible to promote." My account is "Top Rated". I currently have 1,351 listings promoted. There doesn't seem to be anything I can change which will make it appear, and no reason is given. Any idea why?

Signing in

I've tried several times to sign in as I attempted purchase an item. I can't get past the verification page. I even updated my browser. I can't get to the page ro choose an acceptable browser. I also tried to contact the seller as this was the last o...

iPhone app keeps signing me out

Every couple of days (sometimes the same day) I’ll go onto the app and I’ll have been signed out. I sign in again and it will keep me logged in for a time but then I’ll be logged out again. This started in the last few weeks and everything on my phon...

Bio Oil

Why can I not purchase Bio Oil from eBay to ship to California. I have purchased it in the past

Watchlist

I can’t delete an item on my watchlist.

DBA Is Not Listed Under Inform Consumers Act On eBay

To whom it may concern: The DBA field is not displayed to buyers under the Inform Consumers Act compliance section. Our legal business name is only being displayed. We operate as Red Letter Software, LLC DBA HK Resale. Packaging, customer communicati...

Unread messages in eBay mobile app

The mobile app states I have 74 unread messages, but zero unread messages when I login on my PC. I'm using the classic message view on mobile. The unread messages only appear unread in the updated message view on mobile, not the classic view. This bu...

wrong currency

I am receiving notifications in the wrong currency. My address is the UK and my country/region is the UK. I recently had a problem with my purchase notification. Two orders did not appear in my email and I had to return the money back.Thank you.

Add note is bugy when you have multiple orders from a single listing.

I like the capability to heave note for each individual item in each individual order. It is very useful for high volume buyer to take note for the order status.However, I have noticed an bug in leaving note and it was not fixed for a long time.If yo...

International Shipping Program

Previously used the Global Shipping program. Am told that I am now enrolled in the new International Shipping program. Some of my listings do indeed appear to be listed with this shipping option. However, some listings, no matter what I do, won't all...

Is there an export to .csv/Excel option for purchased items list?

Good afternoon All!I'm setting up an Excel sheet of all my purchases. Rather than do this one by one, I'd like to export all purchases for the last 3 years. I know you can print out individual listings but those appear to be static images like a PDF ...

listing not working

"Tell us what you think about the Seller Hub Orders updates" error with emails

I have had this happen on two different tell us what you think page links. If you select the lowest rating and enter your email the message will bounce back in this email. Two possible fixes are:1) Do not enter your email address. Since the original ...

Having problems paying using paypal on ebay uk

Continuing problems with ebay.uk Tonight could not pay via paypal because unathorised - whatever that means?? Had to turn off my VPN , refresh, change the page, turn back on my VPN and then it allowed me to pay! Ebay uk is a shambles at the moment, w...