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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search isn't working!

help!

Combining Invoices Issues

I'm having issues sending combined invoices out this morning, it is telling me the server is down, is this a known issue and happening to others or is this special for me today? Thanks for any support that can be provided,Christina

My eBay Account Terminated. Need help!

I think there might be some technical misunderstanding because the violation that I am getting on email through eBay team is not what I am doing. Please I request the technical team to look at my account. I am really shocked to see that eBay terminat...

Terapeak product research. You've exceeded the number of requests allowed in one day. Please try ag

When I click on Terapeak product research link I get an error message "You've exceeded the number of requests allowed in one day. Please try again tomorrow." I have never gotten this before and I can not find anyway around it. I have reset everything...

Cant change shipping method

I have been having a problem for last week+, where I cannot change Shipping Mode. Example: weight of item is 2lbs, but it won't let me change to Priority. Stuck in First Class. Same with new listings and when I try to edit existing items. Updated the...

Cancel my account

Can't log in , emails from ebay claim another device is trying to use my account ? I can't call them because they don't understand English and then hang up ? Had ebay for years now it's changed .what happened to them why ?

Can’t Checkout or make offers

Today tried making offer from a seller and got a circle ️ that goes round and round. Offer page never loaded. Added an item to my cart and went to checkout and it was working but when I used back button to go out and see what other items seller had. ...

Shipping calculator

Why is my shipping calculator not working?

Resolved! Search is Not Working For Dolls & Bears Category & Subsets

I did a search for "table" in Dolls & Bears and get: "0 results found in the Dolls & Bears category, so we searched in all categories"There's no way there's not any tables in the Dolls and Bears or the subsets of Dollhouse Miniatures/Dollhouse Furnit...

Not being paid is ebay bankrupt and not paying for expensive art should i report the art as stolen

Error Page

When on my "Ebay" page, watching items and choosing "see similar items" I get an Error Page & I can't do anything but wait.....it can take 5 plus minutes for it to clear up. During that time, It won't allow me to do anything, it's been a consistent p...

Refund buyer not available

Since the beginning of the year, there is no longer a refund option on the orders drop down menu. Everything else seems to be there, such as to purchase a label, print, contact buyer, etc., but the refund link is missing and I cannot find any other w...

Newly Released Advanced Search NOT Working like Older Version

Previous version of Advanced Search - Choices were Completed auctions (contained both Sold and Unsold items). When Sold was selected it would contain only "Sold" items. When neither was selected, all Active items would be shown. New version of Advanc...

Resolved! technical help

In advance search. It's been changed to where I can't exclude a seller from scrolling items. When I hit exclude, I get a message that says "query must have at least a keyword, id, ebay product id, isbn, event id or upc.

Are there any technical issues with eBay in the UK today?

I am in the UK and my site is showing items to buy in dollars and my own items for sale as GBP rather than £ and I am unable to purchase postage labels as it would appear that eBay thinks I am somewhere else. My partner is having the same issue. Is a...