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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

USPS International Shipping labels Not Working? 12-13-22

Anyone else unable to purchase USPS International shipping labels? Error: It was not possible to generate the label. Something is wrong. Please try again later. I can't even generate one through USPS Click N Ship!

Missing Shipping Label Entries on Orders/Shipping Labels Page

Today I noticed that major blocks of shipping labels are missing on the Shipping Labels history page (Orders / Shipping Labels). As an example, the date of the last one on the first page is March 5. When I open the second page (click 2 at the bottom)...

The "Leave Feedback" page now has broken Purchases / Sales tabs blanked out

For the past few days when I go to the Leave Feedback page I am unable to separate out the sales and purchases as both tabs are broken / blanked out so only "All Transactions" is an option. I buy and sell with my account and often leave chunks of fee...

Slow loading.

I have updated numerous times and used different search engines and ebay is still too slow for me to use. Nothing I can do helps. Ebay is the only site I have had trouble with. There really isn't a way to contact Ebay for help so now I do most of my ...

THERE IS A DIFFERENCE IN ENDING TIMES BETWEEN THE DESKTOP COMPUTER & MOBILE APP

I have had customers complain that they were the high bidder when an auction ended and they did not turn out to be at the end.....I could never understand what was happening to them but I think I have discovered the problem.....We found that at about...

Screen Shot 2022-12-15 at 9.58.41 PM.png

ebay website very slow today

All day long today website is very slow.Page loading partially.Opening new tab is problematic.Scroll down and UP, have to wait for page to load AGAIN.

Down (Negative) arrows in the Sales section of seller hub are green

As shown in SS.Just FYI!

The tab categories on a profile page are one off in order

As shown in SS: on a profile page, under "Shop" it shows "About" section, "About" shows "Feedback", and "Feedback", well...entirely blank. Just FYI!

Page reloads when I'm trying to upload pics!

When the beta was rolled out for the new listing tool, this problem was there and it never got fixed when they rolled out the real thing! I reported it in beta, that this tool wasn't ready for prime time, but as usual, no one listened! If I try to up...

System Changing Best Offer to 50% of Listed Amount

I’ve pretty much stopped putting in a minimum for best offer because on the eBay app, it reverts to 50% of my listed price. Please note: this happens ONLY on the app.

Resolved! Certain pages are not loading correctly like this one ...

https://www.ebay.com/sh/lst/active Sample screenshot of how the page loads up.

Ebay Starndard Envelope for Trading Cards, Stamps, Postcards, & Coins

Recently eBay has offered a new shipping service. eBay Standard Envelope. eBay Standard Envelope for Trading Cards, Stamps, Postcards & Coins up to $203 - 6 business daysTracking included: YesInsurance included: YesI have tried this service, and I sh...

Links to items change for each search

I have a number of standard searches saved that I run periodically to see if there are any new items that I might be interested in. These searches are displayed most recently added item first. I would scroll down the listings looking for interesting ...

Shopping cart new code, fails on old browser

Today, in the Shopping Cart window, clicking on "Remove", "Save for Later" and the main "Go to Checkout" button all do nothing. Was working previously. Amusingly, using code inspector the class for the "Remove" link is "fake link". Yes, it certainly ...