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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay search is not working correctly

It is 10:17 pm EST on Feb. 19, 2023 1. I have 198,000+ BUY IT NOW listings on eBay and if you type any listing title into the eBay search box, no search results appear. 2. I have several AUCTION LISTINS on eBay and if you type any listing title into ...

eBay has become VERY UNSTABLE!!!

Over the last couple of weeks, I keep sporadically getting the page the page shown below. This is the most unstable I've seen eBay in 20+ years....We looked everywhereLooks like this page is missing. If you still need help, visit our help pagesGo to ...

website just does not seem to work at all on my home network

at first i thought that maybe eBay is actually ongoing a maintenance as indicated in the main ebay homepage i'm getting.so i thought to myself okay that seems logical, i'll come back later.a day has passed and still the site does not seem to work, wh...

My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX IT?

My shipping labels suddenly have started printing in the wrong direction....THERE IS NO PLACE THAT I CAN FIND TO CORRECT THIS! I don't have time to start trimming every label......it seems that every time an ebay executive comes up with a new idea to...

Enough with the CAPTCHA!!!

Why every time I click on the Community link do I get a Captcha!? STOP ASKING ME TO IDENTIFY STUFF!!! I've been logging on with the same computer for YEARS!!

My Ebay selling summary not correct

I only have 9 current items on auction right now that are active, yet when I go to my "Unsold" items one of those listings shows up as Unsold because they say I ended the listing (but I did not). This item also shows up as being "Active" with 5 days ...

ANNOYING ! Shipping price from search list doesn't correspond to price inside item

Hello, I have a very annoying problem, in CAD and postal code set.Shipping price from search list doesn't correspond to price inside item.Item: https://www.ebay.ca/itm/202996149547?hash=item2f43836d2b:g:yZ8AAOSworxexBZ6&amdata=enc%3AAQAHAAAAoDUwMZM%2...

Promoted Listings Overcharged 2nd day

I have the automated suggest ad rate for all my items with a cap of 12%. When I look at my items it actually tells me that my cap is 12%. Today, like yesterday, I was overcharged!!!! 14%. Now, I know that many may say, but that is not a lot. If you d...

Resolved! stuck at "Provide your contact info"

Hello, I cannot complete the creation of my account, and when I reach the stage of providing information, the process does not complete when I press the continue button. I also tried to change the country code for the phone number, but I could not .....

Instant payout to debit card not being recognized

Not able to withdrawal to my debit card at all

eBay Standard Envelope Postcards/Trading Cards

When using app, eBay Standard Envelope doesn't show up on the list. Click on Ship in the US button to restart it and eBay Standard Envelop is on the list. Select it. Then the package weight auto-changes to 3oz 12x7x1 instead of 2 oz 8x2x6. And Shippi...

Can’t like items

Currently I can’t like items, I have space on my watchlist, I’m on the latest IOS

need help

When trying to create a new listing (in which I enter all info needed) The format sheet resets and clears some of my info from which I just entered and says the listing is invalid and missing the info that I had already entered.

Share an item not working

I key on SHARE and use the email method. I type in a note and the email of the person I want to see the item and key on send. Pretty simple, except it does not get sent. I have also had a line come up for me to change the email address. At 75 I am co...

won't let me send an invoice

I have used eBay for years and sent hundreds of invoices but this last couple of weeks when I try to send a combined invoice to someone who won multiple auctions I keep getting this message - Something went wrong. Please try again later.