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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why No Video uploads

Since 12/18/2022 I have not been able to upload a video to my listings. It starts to upload, gets to 4% then states Video upload failed. Please try again. Contacted ebay on 12/18/2022 stated there was a known issue with this and they are working on i...

Unable to Edit Stored Feedback

If anyone is like me, they leave feedback for many different buyers and they heavily rely on the stored feedback autofill tool. I have so many phrases stored that is is becoming a problem. I have attempted to edit them using this page: https://www.eb...

cannot upload video

past 18 hours cannot upload video get to 4 % then stops spoke to ebay and guy said a few people reported this alsoit was working fine before it rejects the video asks to remove and try again anyone else got this problem

How do I delete my eBay community account?

That's it. I want to delete this account. How?

Ended Volume Discount - still shows in red text on search page as discounted

I ended several volume discounts over the past 2 weeks because they were interfering with buyers requesting a combined ship total through the cart. All this time later and it still shows bold red text under the listings on search "save up to X% when ...

Has the Video option for listings ever worked ?

I have a video, of an operating machine I'm listing, that I can't get added to the listing. I noticed a question on the forum clear back in March "Unable to add video to listing."As much as I can tell there were replies up until last week, most agree...

description not showing up

is anyone else haveing issues where you make a listing and include a description and when you hit list it there is a description error and your description is no longer there?

Video upload failed. Please try again

Video upload failed after 4-5%. Anything wrong ?

eBay site freezes for at least 10 seconds on first load

Does this happen to anyone else? It only happens when you first load the eBay website and freezes to the point where the "Not Responding" pop up will appear and you can wait or exit the page, after a few seconds the site will fully load in.All the ex...

Uploading Photos for Listings

I used to be able to upload photos for listings from Google photos, Drive, email, or my own Amazon photos. For the last two days, Amazon photos is not a choice. When I go into my Amazon account and try to share photos with Google photos, they seem to...

My watchlist is suddenly showing current bids in Euros instead of Dollars

I just went to my watchlist, and suddenly, all the current bids of the items on my watchlist, are showing up in Euros. I'm in the United States. Is anyone else having this problem?

managed payments instant payment Instant failures

Well Welll well here we are again with the same old fantastic customer serve less. Everything is just as bad as before managed paymets which turns out to be a bottom line bonanza for EBay allegedly, and a basket of **bleep** for the swindled users.I ...