Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Is the original Classic View available again; if so please post a link or details how to get it back

I read in earlier threads (that are now closed for comments) that the original Classic View is available again, but the steps they gave to access Classic View do not work. Questions:1) Is the original Classic View available again?2) If so, please pos...

Search is not working!

Search states no match found. Tried just one word "Coach" and nothing. I know there are thousands of Coach items listed. Explains why I have no activity on my items today, nobody can find them

Today i had 5 sales and every sale was 5 10% of my original price and every dale was triggered by eb

What's going on with ebay ???Today I had 5 sales and every price was a joke like 5 10% of original price I canceled all sales . Tonight I got another sale again half joke price , not my price . Again canceled ebay representative has no clue .Anyone ?...

Technical problem with refund

I have received an email from eBay to start a refund for a cart that I had purchased. After clicking the "ask us to step in" link I filled in the required information and clicked the enter button. An error page came up stating: Oops, we had a technic...

Listing glitch

Information entered into description box keeps disappearing when I move onto another section of the template.Frustrating, especially after entering very detailed descriptions three times over.

Payment processing is down!

Iv talked to eBay for many many hours. Zero help. Most of them gave up and said there’s nothing they can do.

Search not working properly

When searching for "corvette" under the Toys & Hobbies category only models & kit shows, not everything in the category. Will this be fixed?

The watchlists are not loading up

Using Firefox, all my created watchlists will not load when you click Add to List.The lists are there but the site won't load them.This is happening on Safari as well.

Screen Shot 2022-12-29 at 10.37.25 AM.png

Combining shipping on Ebay does not work properly

Each week I do make refunds for shipping fees paid by buyers when they do make multiple purchases not using the shopping cart. More than that, if the buyer submits best offers, then each accepted offer (by buyer) is paid separately with its own shipp...

listing error on end date

I have listed a few things this morning and the end date is showing at 28 days instead of 30

auto spell "correction" in searchs.

I'm trying to search for "serine" an amino acid supplement. Plenty of listings for it. But the **bleep** search keeps saying "searching for serine and serene" with no option to tell it that I really am searching on "serine" not "serene". A moment lat...

1099-K Gross Amount less than eBay Gross Sales report for 2022

My 1099-K is reporting difference of $1089.04 *lower* than ebay reporting is showing for gross sales for total year 2022. Additionally, if I break the eBay Sales report down by month, every single month reports an amount discrepant from what is liste...

My eBay balance disappeared

I bought 2 eBay gift cards, one had $200 and the other had $30. For some reason, the $30 one had only $22.58. As I went to pay for a pair of Air Jordans, it said there was an error even though I confirmed and paid for it. Not to mention all of my car...

Resolved! Can't even search my active listings in selling manager

Can't even search my active listings in selling manager, comes up no results like rest of the site.

eBay searching Scanner not working

I always use the scanner to look for items to resell. It’s not working at all , focus on the camera goes blurry and never get to scan anything. I’ve been trying to search with pictures but as you know it never gives you the item that you’re looking f...