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Manage Inventory section not working properly

I use the Manage Inventory section to list items, utilizing products and templates. As of yesterday, I can no longer save, update, or list items using the Manage Inventory section.

 

Ebay, is this a known problem? When will this be fixed?

Message 1 of 9
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8 REPLIES 8

Manage Inventory section not working properly

What browser are you using? Latest version?

 

Any difference if you use another browser?

 

Message 2 of 9
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Manage Inventory section not working properly

Chrome & Edge. Latest versions. No difference.

 

Receive error message: "Template could not be created or revised. Please try again."

Message 3 of 9
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Manage Inventory section not working properly

They took away my ability to schedule listings in inventory.  And now I can not update and list templates now.  I pay a lot of money to in fees and store.  I have called and they told me that they will no longer allow scheduled listings on inventory templates.  They told me that a month and a half ago.  Now I can not update and list inventory templates.  If you ask me I think they are getting rid of that option all together

Message 4 of 9
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Manage Inventory section not working properly

Getting the same error,  "Template could not be created or revised. Please try again."

Receive error when attempting to "sell again" from an existing inventory template or when creating a new template from scratch. 

Have tried from Chrome and Edge

Have cleared cookies and tried again from Chrome

Have signed out and back into eBay

All result in the same error message/banner:  "Template could not be created or revised. Please try again." 

This issue was first noticed today, 4/7, @1p EST and is still an issue as of 7:38p EST

Have called into eBay, they have no reports of the issue and claim their technical team needs 72 HOURS to research and potentially resolve the issue. 

If you are having this issue, please CALL eBAY and have them open a ticket.  The more instances of the issue they are made aware of the more priority they will give to resolving. 

Message 5 of 9
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Manage Inventory section not working properly

Same issues on my end with both ebay stores we manage and all browsers.  Unable to use any saved inventory templates to list items.  I contacted ebay on 4/6 and opened a ticket and also sent a message through to the development team.  They need to resolve this ASAP.

Message 6 of 9
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Manage Inventory section not working properly

Same issue here also.  ebay please resolve!

Message 7 of 9
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Manage Inventory section not working properly

Same issue.

 

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Message 8 of 9
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Manage Inventory section not working properly

Same here, it's been going on for months now, how are we supposed to manage hundreds of listings when this part of the SELLER HUB isn't working properly?  I've opened 6 cases with ZERO reply from eBay.  Months of communcation without any resolve.

Message 9 of 9
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