Report eBay Technical Issues

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Technical Issues

I just tried ending one of my listings and nothing happens. I also tried contacting a seller about a purchase and got a red error page saying he is no longer available on e-bay? When I try to file a ticket there is no option to do so. What is going o...

Item views all changed to 0 and decline in sales

All of my store and auction item views changed to 0. My sales have also declined in the past few days. I just want to be sure that my listings are showing up properly. Thank you

Country

Every time I get onto my ebay site I am given the USA site. I live in the UK I do not buy from the USA or sell in the USA so can I please know why this is happening and how can I get back to just being started in the UK. HELP Please

Carrier Specific Discounts Not Being Applied

I have shipping preferences set to offer carrier specific discounts for USPS, but the vast majority of my listings still show retail pricing. Made this change several days ago. All the listings should have updated within 24 hours. Any fix for this?

Unable to edit/update listings with variants.

Starting yesterday (7/19), any of our listings with variants can not be updated. Goes to an eBay error message that says "Oops, it's not you it's us" and that a "server is down." Can't update inventory and at risk of overselling. Spoke with support, ...

Unable to print eBay International Standard Delivery Labels

I have two eBay international labels I am trying to print and am receiving the following message: "It was not possible to generate the label. Something is wrong. Please try again later." I tried shortening the item description, clearing my cache, etc...

My profile is not offering or buying

I need to make a offer and buy but the system is showing that there is a third party. So I cannot contact ebay by a call because I am not in US or Canada. How could I contact them? Is there a e-mail to or a way to ask them? Thanks, Matheus fr Brazil

Acess

Sign in and Security

I cannot turn off the sign-in with your eBay app. I uninstalled the app from my Android phone. I want it to turn off eBay.

I can't access Ebay support and Paypal not working

Anyone know what the problem is?

Resolved! Ebay Messages Not Being Received "Sorry! There has been an error retrieving your messages..."

Only because my ebay messages are forwarded to my personal e-mail address was I able to see that a buyer contacted me. When I clicked on the photo that they had attached I was directed back to ebay messages with "Sorry! There has been an error retrie...

Unable to add items to basket

I'm finding that I can't add items to my basket. When I attempt to do so I get a popup window which says "Adding to your basket", which after a few seconds changes to "Still adding...", then a few seconds later to "You're almost done". But it never g...

Multi-Variant listings not showing the correct product

Starting last night, large multi-variant listings are no longer showing the correct item selected from the menu. From what it appears, anything after the first 20 or so items listed in the menu cannot be seleced properly. It is happening to all of ou...