I primarily sell trading card singles. With my store subscription, I created a promotion that gives customers free shipping on orders with a subtotal of $5 or more, in my own selected store categories. AKA all of my single trading cards. I have about 2000 listings all made with the same template and I have had 0 issues for years. Today I had a customer reach out to me asking how the promotion works because it was not applying this rule during checkout. Turns out, every listing I made from 8/1 to 8/3 is not honoring the store shipping promotion. If you check a listing that was created before 8/1, it will show a banner. On that banner it describes the promotion "free shipping on orders $5 or more." If you click that banner, it will show all items that are in that promotion INCLUDING the ones created 8/1 - 8/3. So that page will detect it, but the actual items page will not, and when a customer tries to checkout it does not apply the promotion if qualified or even let them combine shipping at all.
I have talked to a customer service person that flagged this as an "unknown" issue and said to have it resolved in 24 hours. I figured id make a post on the chance anyone else had this issue and was looking for any info.
