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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bug? Order Delivered notice gives incorrect time

I got a notification email, "ORDER DELIVERED", "Dropped off:Apr-13 09:38 PDT"That's in the future even as I write this. There was a slight panic that this was going to become a lost package issue, since the tracking update was wrong at face value, bu...

Resolved! Item is active but not visible in my store

Hello,I have around 600 listing active, but i can only see 17 is visible in my store. I feel like the store items are disappearing. Those listing are all more than a week. Is it a glitch? Can someone fix it for me?

No void label option in drop down menu for actions

I need to void a label. When I go to options avoid shipping label is not an option.

click on buttons not working and pages taking FOREVER to load! pages timing out.

emails have stopped for saved searches -- got 2-3 in April-- not on consecutive days? What's wrong?

got 2-3 in April-- not on consecutive days? What's wrong?this also happened in January-- where I went into my Saved Searches and "re-upped" every single one. I have lots-- as others do. And, I have been purchasing on Ebay auctions - so they are obvio...

Resolved! Mismatched account/profile photos

I recently changed my profile photo from a picture of my dog to an actual business logo to try and take advantage of Ebay's recent embracing of individual seller brand building and try to make a name for myself. When I click through to my ebay storef...

Resolved! Can't Sending Offers to the Watchers! It's Gone!

Today, I've seen a new watches on some of my items, but when i tried to send offers to them, i didn't find "Send offers" option, it's gone, i'm sure that i've got a new fresh watches today.Prior to this it all worked well, I presume this is a glitch....

Report a buyer tool not working properly

Trying to report a buyer for a sale from last month. So I switch the option to 30 days and search using the eBay item number. It shows numerous pages of results, but when I go to page 2, 3, 10, etc - they all show the same buyers/sales as the first p...

WELL THIS IS EMBARRASING! THE LISTING TOOL IS NOT WORKING

ANOTHER DAY ANOTHER BROKEN FEATURE ON EBAY! Can't use listing tool OPPS WERE SORRY! The time is getting close to move on from this place!

Redeeming a payout through Paypal?

I just sold an item and I have available funds, and I tried to put the routing number and checking account number in the "update this information" section...and it says ebay doesn't support this bank. I only use paypal for all my needs. I also saw so...

shipped items showing ready to ship

This has been happening off and on for several months.. has nothing to do with the cache... it is an ebay issue. Please fix it.

Resolved! Where's my Search Bar?

So yesterday, I noticed that the geniuses in the eBay tech department rolled out a "new and improved" version of my items for sale, and everyone else's I would assume. It seemed to work ok, which was a little surprising considering their track record...

Ebay shipping calculator not working right on my account

I am wondering if anyone else was noticing the same issue as I am having. I have a product that weights 5oz and is 6X4X1 Inches and has a shipping policy of USPS First Class shipping with a combine shipping rule. When my customers buys 3 there is no ...

ebay Manage Inventory not working

When I click "Sell Again" for an item that was out of stock. Then click "Update and List Item" I get the following message "Template could not be created or revised. Please try again" Its been going on for several days and I've tried multiple items a...

class action lawsuit opportunity RE: glitch defects - shadow banning - fee upcharge - predatory !

I am more than happy to start this off - ebay has been shadow banning users and not notifying them of "defects" on their account formally - predatory and unconstitutional behavior from ebay which is SHAMEFUL! "defects"; according to ebay consist of s...