Report eBay Technical Issues

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2step verification is a joke

When is eBay going to respond to negative comments on their systemI made a huge mistake signing onto 2 factor authentication and now I can’t cancel itEBAY WAKE UP

Technical issues... can't push Buy It Now, Add To Cart, Make An Offer or Add To Watchlist buttons.

When I hover over the buttons I don't get the hand and ability to push the buttons. I'm on Google Chrome. Strange but one listing I had in an open tab from yesterday... the buttons work... but nothing in the last half hour at least. I've cleared hist...

Unable to get in touch with an agent

Since when are we unable to contact eBay agents over the phone? Their automated messages are aggrivated to say the least and do not help. The help forums do not help with my issue. I have been selling for 30 years and have never had an issue getting ...

Size of Data Boxes on Seller Hub

My data boxes (for some unknown reason) are much larger (wider) than than they were previously. I used to have three across, now there's just room for 2. any way of changing the box sizes?

Why was I charged 14.2 percent sales tax?

I was charged a much higher tax rate on today's purchase than any state sales tax would require. Are there other fees rolled into the "tax" line on the invoice when I purchase? Or is eBay just overcharging buyers and pocketing the excess?

“Sell one like this” on mobile not working

When I try to “Sell one like this” it goes to the listing summery page and then spins but eventually times out to, “No response from server.” I tried 2 different iphones, updated to the latest OS, tired again, tried 2 different accounts and getting t...

подскажите, куда обратиться , чтобы сообщить продавцам новый адрес доставки. Похоже, прежний фиксир

подскажите как и куда обратиться для уже оплаченного товара для смены адреса доставки. я из Украины, приехал в европу, ебай не дает напрямую сообщать адрес-грозит отключением.

I have a 2 day handling time to ship as of this morning ship by date in seller hub is now 15 days

All items purchased on Sat. Aug. 6 show a ship by date of Aug 8. Thuis is correct. Something happened overnight : All items purchased on Aug. 7 show a ship by date of Aug 21! I checked by handling time in business policies ( it's correct--a 2 day han...

Watch List bugs

Have some Watch List functionalities changed again recently (from June/July 2023 onwards)? Two new problems occur: 1. When items in one of your Watch Lists end, they are then (sometimes or always?) being auto-removed from the watchlist. This is annoy...

Saved Searched

Saved searches do not disappear once I have clicked on them.????

Volume Pricing promotion not showing in listings

I see there are several existing threads on related problems, but none indicating fixes. I recently started a Volume Pricing promotion on items in a store category. The promo is live, appears to be running, shows up in my overview of active items... ...

In-app bug when trying to review & make counter-offers

In-app "counter offer" option does not work and after pressing review offer details, it goes to the product page instead of the "offer details". So I must use a laptop in do it in browser instead. My phone is a Pixel 6 Pro. Please fix this issue.

Our server is down, but we’ll have things back to normal soon.

I'm getting this a lot lately, it is really annoying. I should get a fee reduction everytime this pops up - I'm sure there is an app to measure it.

Picture editing not fully working, cannot use crop at all!!!

I scheduled listings yesterday but when I went in later to edit my pictures I could not crop at all. I called ebay, talked to the techie and was told I would probably need to edit first. All my pictures are one my phone so that is very inconvenient. ...

leave a positive feedback

I try leave a positive feedback for a purchase i made and it delivered to me, but the order detailes page wont open.I cannot even find it on the purchase history. The seller emailed me and asked for a positive feedback. I am sorry that he send me two...