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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

search as mentioned no results on Chrome and Safari but works on Firefox!

I am using a MacBook Pro 2019. I deleted all my ebay cookies on Chrome but still not working, then tried Safari and same result. However Firefox working fine! What is up with this? I see others mentioning issues, but not relating it to what they are ...

Try to search but there are no results for anything!

Search

Search for anything comes up with "no exact matches" on my o2 phone but is working on my wifes vodafone phone?? Both using the same browser - chrome.

eBay Search not working in most browsers; but does work in browser "Private" mode

I'm using Microsoft Edge on Windows 10 x64. Today when I go to the main eBay site and simply make a search eg. for "lamp", no items are found. Yesterday searches worked OK. This is with or without logging into my eBay account. It happens in Chrome an...

Search function not working today either (Feb 3)

I didn't experience problems searching the past few days like others but I am this morning...the search function isn't working at all even if you type something generic like "jacket"...comes up saying "No exact matches found".

No matter what I search for in the eBay app it is showing zero results. Just happened early this mor

UNABLE TO "PAY NOW" FOR UK ITEMS ATTACHED TO G.S.P. postal service (from a non-UK address)

Either if I win a bid in auction or if I make a purchase and commit to buy, the next thing is the "pay now" icon and when I click this an Ebay alert in white print and red background appears stating: "the seller does not post to your location in .......

Search isn't working!

help!

Combining Invoices Issues

I'm having issues sending combined invoices out this morning, it is telling me the server is down, is this a known issue and happening to others or is this special for me today? Thanks for any support that can be provided,Christina

My eBay Account Terminated. Need help!

I think there might be some technical misunderstanding because the violation that I am getting on email through eBay team is not what I am doing. Please I request the technical team to look at my account. I am really shocked to see that eBay terminat...

Terapeak product research. You've exceeded the number of requests allowed in one day. Please try ag

When I click on Terapeak product research link I get an error message "You've exceeded the number of requests allowed in one day. Please try again tomorrow." I have never gotten this before and I can not find anyway around it. I have reset everything...

Cant change shipping method

I have been having a problem for last week+, where I cannot change Shipping Mode. Example: weight of item is 2lbs, but it won't let me change to Priority. Stuck in First Class. Same with new listings and when I try to edit existing items. Updated the...

Cancel my account

Can't log in , emails from ebay claim another device is trying to use my account ? I can't call them because they don't understand English and then hang up ? Had ebay for years now it's changed .what happened to them why ?

Can’t Checkout or make offers

Today tried making offer from a seller and got a circle ️ that goes round and round. Offer page never loaded. Added an item to my cart and went to checkout and it was working but when I used back button to go out and see what other items seller had. ...