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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search results disappear after less than a second

This started a couple of days ago (when eBay had their meltdown). Search results show up for a split second and then disappear. Doing a "reload" gets the same results. "Sold" listings remain however and do not disappear. Any helpful suggestions would...

App

Not sure who can help me? I have been asking eBay the questions below many times, and some for over a year, by email, speaking with Customer Service, and on these same questions with no reply to date, please let me what I should do? I very frustrated...

eBay server trouble??

I've been having random page loading issues on eBay for more than a week. Most of the site is fine but every so often a page will begin to load but then stops... permanently. If I close the page are reopen... it's back to normal. I know this can happ...

freezing while browsing

While browsing I will brose about 15 to 20 pages (gallery setting) and then my system will just sit and spin when trying to click onto the next page. I can only brose a limited number of pages and then I have to shut down and wait a few hours before ...

Insurance over $1,000

Not sure if you can help me? I have been asking eBay the question below many times, and some for over a year, by email, speaking with Customer Service, and on these same questions with no answer to date, please let me what I should do? I very frustra...

Feedback adjustment past one year

Hello - I am an ancient personal member - and am surprised I cannot find a way to Email contact anyone there after looking all over. It is concerning my only negative feedback - received over a decade ago (so I appreciate not officially in the statis...

Why access is denied so often?

Getting random "Access denied" error messages more often than I'm OK to tolerate it. Tried changing browsers, clearing the cache, and using incognito mode. **bleep**?Started to happen more than a month ago, will let me see few pages, and then goes ba...

Not able to relist/list items

Hello: Since Monday the 13th I been suffering a problem with my account. I cannot relist or list any items. I always get this message: "Looks like something is missing or invalid. Please fix any issues and try again. Domestic return policy".Since tha...

Listing and drop down box not working

When I try to list and click on the drop down box for big and tall , I select big and Tall but it does not show up and the drop down box below the big and tall is greyed out https://imgur.com/lprjuzr

Cannot filter search results by category. Anyone else?

I've had this problem for weeks and I expected it to be fixed by now. When I search for a product, there is the usual list of product categories in the left sidebar. Normally, I can filter the search results by product category or sub-category by cli...

Quick filters option not available

On one of my Ebay accounts, the Quick Filters option does not appear in the Seller Hub. There is a toggle switch, but nothing happens when it is clicked. Can you help?

Removed Unpaid Item Strike - Still Not Able to Bid on Sellers who Prohibit Them

I have tried to combine shipping with sellers several times over the years. Some sellers gladly say they will wait for me to bid on multiple items ~ then their settings automatically cancel my first order after a few days, before I can bid on the sec...

Resolved! Entire purchase history is blank.

My entire ebay purchase history is blank. I've logged out/in but no purchases show up. I've had just one ebay account since I joined years ago. Help appreciated to resolve this problem.

Mobile Platform Abridged Item Description

Anyone else not a fan of the shortened description provided to customers on the mobile platform? Most of the time it omits the most relevant information and customers don't seem to be reading past whats provided. I understand descriptions are often t...

SYI Bug: Dragging image #1 to last image closes form when using MS Edge, losing changes

SYI Bug: Dragging image #1 to last image tile closes form when using MS Edge, losing changes Repro1) Add a set of images to the Sell Your Item form, in my case (9)2) Drag the first image by holding it down on touchscreen PC3) Drop it onto the last im...