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Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
ebay Listing/Search Bug
When listing an item on eBay, if the location of the item is different from the eBay country domain used to list it, the item is not shown in the default search results of the country where the item is located. Only after selecting the "xy Country on...
Sending Invoices using the app
Not sure if you can help me? I have been asking eBay the question below many times, and some for over a year, by email, speaking with Customer Service, and on these same questions with no reply to date, please let me what I should do? I very frustrat...
Bug in Seller Listing Tool Item Specifics - Postcard Category
A very specific issue when relisting in the postcard category: If the category of the relisted listing is changed from non-topological category to topological category, the entry of the country name in the "Country" Item Specific causes the new Item ...
Order shipped by "add tracking" is stuck in "Awaiting shipment" for a few hours
Buyers repeat purchases after I just bought shipping label, so I add the same tracking number from the previous order to the new order. The new order will be stuck in "Awaiting shipment" for a few hours and don't show tracking number. After a few hou...
Unable to Archive sold (and shipped) items
Unable to archive sold and shipped items. Single items seem to go away, but multiple items (25) ordered and shipped I cant archive.
Unable to get paid
When I try to enter my banking account info I get a "unauthrized" strip across top ( on phone). I have tried my business checking as well as personal on 2 different banks yet I still get said error. I DID enter a debit card an it accepted but have he...
Huge memory usage bug
This started 2 days ago, but while browsing in chrome, most recent version (Version 111.0.5563.147), I get massive memory usage that kills the browser if I basically scroll while browsing a search. Happens in incognito with no extensions loaded as we...
I can’t leave feedback for buyer
Buyer had initiated a return and I accepted. However, the item is now stuck in my “buyer awaiting feedback” queue. However I don’t get the option to leave feedback
For Buyers: How to Specify a Shipping Maximum
I know this option doesn't exist but it would be very helpful if it did. When searching in a category as a buyer one can specify a maximum price in order to see the listings that don't exceed it. But it would also be helpful to specify a maximum ship...
Ebay Not Working With Older Versions of Chrome OS
Ebay appears to be the first company to drop support for older versions of Chrome OS.
Out of Deivery - Weather/Accident
I sent a pair of sneakers to the authenticator. Then I received an email that they received my sneakers and shipped them to the buyer. They should have been delivered by now but the last time I checked I saw this.What should i do?
I have to clear cache before ebay home page loads
This problem just started today. On my desktop I can go to https://ebay.com but if I close the browser and go back, I have to clear my cache or it just sits there with a white page loading forever. I can go to "my ebay" through a bookmarked link anyt...
Uploading/editing images in a listing makes Ebay glitch in Firefox 111
This has been happening for about a month now, and it's been driving me nuts. In Firefox 111.0.1 on my Win 7 desktop, whenever I try to add or edit an image in a listing, I can't save or upload that listing. The buttons refuse to work, and a quick Cr...
Relisting Items Not Working
Relisting an item is not working with Chome OS. Hit list button and the page just sits there.
QR CODE NOT WORKING AT POST OFFICE
Have items that I've sold and need to ship out. Get to post office with QR CODE for label and post office says no label available? Anybody else having this issue? Have no computer or printer is there another way around this??
