Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
EBay app not working on iOS iPhones
For the past two days my app on my iPhone will not log in. It keeps on spinning at the Face ID point, tries to log in, then reverts to trying over and over again. When I turn Face ID off it requests my username and password but when I enter them it’s...
Unable to leave feedback (as a buyer)
As of this morning, or possibly sometime yesterday, I have been unable to submit feedback on a completed order. In this particular case, it was an item purchased 6/14 and delivered on 6/17 (3 days ago). Entering the feedback from by clicking on the L...
Searches are DOWN - Zero returns for SAVED or NEW Searches
Searches are DOWN - Zero returns for SAVED or for NEW Searches.Been down for HOURS
Intermittent glitches don't allow saving items
I was in the middle of creating an item, went to save it, and the site just spun without saving. Refreshing the page got me this notice. Note the URL is for posting the item, and it's still showing. This gets resolved between 5-30 minutes later and i...
Seller evades eBay when problems arises by 'cancelling' auction (saying buyer rqstd cancel), WHY?
.Hello folks I have in the past tried to resolve an issue with a seller (but) suddenly that seller 'cancels' that auction with the reason (stated) that I (buyer) requested cancellation, with a forthcoming refund of the monies involved. When this happ...
Enter correct shipping size/weight, but it later changes
Upon making my auction, I enter the package size dimensions, and the weight and choose the option and secondary option I want to offer. When I go to print out the shipping label, when I check the size and weight, its all incorrect and the customer is...
Dark Mode for Web Browser
I do a lot of shopping/browsing listings at night. The white background is blinding. As a 10+ year Ebay user, I'd love to get a dark mode option for the web browser version of Ebay
Reactivate my account
My account was blocked twice this week for no reason. I want to reactivate my account via email conversation or live chat, instead of calling them. Can ebay support team do that?
No ground advantage on Collectibles>postcards & supplies>postcard supplies & Accs
Selecting ground advantage when creating the listing results in forcing Priority instead for a listing of postcard sleeves. Is it just me?
can't print LABELS goes to pdf and nothing downloads
Did ebay change it's printing format? I can no longer print labels directly. It goes right into pdf and nothing shows up.
eBay Search Shows No Results
No matter what I try to search for in the app it says there are “No results.”
trying to contact customer service but getting Something went wrong. We’re sorry.
hello i have problem with my seller account now is restricted and i recived message to reactivate and contact ebay but when i click on contact service i get this message "Something went wrong. We’re sorry." can any one help me ??
Cannot upload supporting documentation in disputes
I try to upload a picture, the grid remains blank. Yes it is JPG, yes it is less than 1.75mb, yes it is less than 5 files.I really need at least a fighting chance, so please get this bloody thing to work because I'm on the brink of shooting myself, t...
Live Listings Appear Normal But Lose Information When Revising
Been happening for about a week. When trying to revise a live listing, the item details disappear and have to be re-entered. Trying to create new listing today and my template doesn't contain shipping options or return policy. What's happening?
ebay's search function sucks.
Ebay's search function is badly improved. The goods cannot be found according to the given keywords . Please don't be creative if you're not ready for it. Users of your app to buy and sell online are not games to test your functionality. We are charg...
