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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! Can't access Collections Beta on IOS app
On my iphone 12, ios 16.3 i can't access Collection Beta (for sports cards). from the safari browser on the iPhone I select Collections Beta and it takes me to this screen in the app I then select See your collection and get this - there is nothing t...
RESUME DRAFTS NOT WORKING
Having created a draft when i go to Resume a Draft all I get is a greyed out Resume screen. Any copies of the draft also have the same fault. Really annoying as I use drafts preparing lots of my listings.
Can't list -- page keeps refreshing while trying to create my listing
Whenever I click "Save For Later" while creating a draft, the listing page seems to hiccup and instead of revising my listing, it refreshes the page instead, causing me to lose all the revisions I just made. Sometimes it even happens automatically wi...
"Active listings - with reserves met" shows a dollar amount but a count of zero.
When I look at "Active listings - with reserves met" it shows a dollar amount but a count of zero. I have to click on this link to see that there are 48 auction listings with reserves met.
Listings/Photo Upload Very Slow or time out
For the past 3 months, I have had issues with creating listings via Chrome Browser on my laptop. These issues include: *Ebay timing out during Terapeak research "Our servers are not able to perform this search at this time) *Photos uploading very slo...
Bug? Order Delivered notice gives incorrect time
I got a notification email, "ORDER DELIVERED", "Dropped off:Apr-13 09:38 PDT"That's in the future even as I write this. There was a slight panic that this was going to become a lost package issue, since the tracking update was wrong at face value, bu...
Resolved! Item is active but not visible in my store
Hello,I have around 600 listing active, but i can only see 17 is visible in my store. I feel like the store items are disappearing. Those listing are all more than a week. Is it a glitch? Can someone fix it for me?
No void label option in drop down menu for actions
I need to void a label. When I go to options avoid shipping label is not an option.
emails have stopped for saved searches -- got 2-3 in April-- not on consecutive days? What's wrong?
got 2-3 in April-- not on consecutive days? What's wrong?this also happened in January-- where I went into my Saved Searches and "re-upped" every single one. I have lots-- as others do. And, I have been purchasing on Ebay auctions - so they are obvio...
Resolved! Mismatched account/profile photos
I recently changed my profile photo from a picture of my dog to an actual business logo to try and take advantage of Ebay's recent embracing of individual seller brand building and try to make a name for myself. When I click through to my ebay storef...
Resolved! Can't Sending Offers to the Watchers! It's Gone!
Today, I've seen a new watches on some of my items, but when i tried to send offers to them, i didn't find "Send offers" option, it's gone, i'm sure that i've got a new fresh watches today.Prior to this it all worked well, I presume this is a glitch....
Report a buyer tool not working properly
Trying to report a buyer for a sale from last month. So I switch the option to 30 days and search using the eBay item number. It shows numerous pages of results, but when I go to page 2, 3, 10, etc - they all show the same buyers/sales as the first p...
WELL THIS IS EMBARRASING! THE LISTING TOOL IS NOT WORKING
ANOTHER DAY ANOTHER BROKEN FEATURE ON EBAY! Can't use listing tool OPPS WERE SORRY! The time is getting close to move on from this place!
Redeeming a payout through Paypal?
I just sold an item and I have available funds, and I tried to put the routing number and checking account number in the "update this information" section...and it says ebay doesn't support this bank. I only use paypal for all my needs. I also saw so...
